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Medical Underwriter

2 weeks ago

Abu Dhabi, United Arab Emirates Qureos Full time

**Medical Underwriter - Dubai**

Are you interested in working for one of the world's leading insurance and financial services companies? We are looking for a Medical Underwriter to join our multicultural team.

Allianz Partnersis part of the Allianz Group. The Allianz Group employs over 160,000 people in over 70 countries worldwide, each with their own in-depth experience of local markets and all focused on a common goal - local expertise and global presence

Allianz Care are the international health insurance experts at Allianz Partners. Our focus is on addressing the health and wellbeing protection needs of clients worldwide, through the delivery of straightforward, innovative solutions that make each client feel understood, confident and valued.

The role of a Medical Underwriter involves prioritization, delegation and completion of daily workload to ensure SLA's are met. To ensure high quality decisions made in line with underwriting guidelines and company policy. Client retention and maintaining high level of customer service are important aspects of the role. You will need to ensure smooth introduction of new processes and procedures as they arise.

**Key Responsibilities**
- Plan work schedules and prioritise workload to meet client SLA's and deadlines set by management.
- Collate productivity stats and update weekly reports for management.
- Attend company and departmental meetings on behalf of the Underwriting department and work with Sales and Client relations to drive new business growth.
- Work with management to develop and implement underwriting efficiencies and review processes and procedures, including systems processes, and recommend the necessary enhancements when required.
- The ability to make sound underwriting decisions in line with the underwriting guidelines and recommend commercial decisions when necessary.
- Provide support to Claims and Legal department on non-disclosure policies and offer retrospective underwriting decisions.
- Liaise with other departments, brokers, Relationship and Regional Sales Managers on a regular basis and provide underwriting support to all parties.
- Deal with queries and complaints promptly and effectively, and ensure that the manager is kept updated at all times.
- Take part in projects when required, review documentation were applicable, research information relating to your area and provide feedback.

**Requirements**:

- Keyboard skills with strong knowledge of Microsoft Office (Excel, Word) and other standard software
- Minimum of 2 years' experience in a Medical Underwriting role (Life/Disability/CI/Health insurance) working in a customer and quality focused environment, producing accurate work within team turnaround times. **OR**:

- Minimum 3 years' experience in a Claims /Medical Services role (Life/Disability/CI/Health insurance) working in a customer and quality focused environment, producing accurate work within team turnaround times.
- Background of medical knowledge is an advantage
- Customer focused
- Strong communication (verbal & written)
- Ability to work effectively within a team environment
- Strong analytical, problem solving and decision-making skills
- Honesty and Integrity
- Ability to prioritise workload and manage time effectively.
- Allianz Partners is an Equal Opportunities Employer_