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Sales Associate

2 weeks ago

AlAyn, United Arab Emirates Que General Trading Full time

we are coffee roastery and supplier of high-quality coffee beans, equipment, and accessories. We are passionate about delivering exceptional coffee experiences to our customers, whether they are coffee enthusiasts, cafes, or businesses. Our dedication to sourcing the finest beans, crafting artisanal blends, and providing top-notch equipment sets us apart in the industry.

We are seeking a dynamic and motivated Sales Associate to join our team and help drive our sales efforts in the coffee roastery and coffee machine division. As a Sales Associate, you will play a crucial role in showcasing our products, engaging with customers, and assisting them in finding the perfect coffee solutions for their needs. Your enthusiasm for coffee and customer-centric approach will contribute to our continued growth and success.

**Key Responsibilities**:

- Greet and assist customers in a friendly and professional manner, both in-person and over the phone.
- Educate customers about our range of coffee beans, blends, and equipment, highlighting their unique features and benefits.
- Provide personalized recommendations and solutions based on customers' preferences and requirements.
- Conduct product demonstrations and tastings to showcase the quality and flavor profiles of our coffee offerings.
- Assist customers in selecting the right coffee beans and equipment to meet their individual or business needs.
- Effectively communicate product information, pricing, and promotions.
- Process sales transactions accurately and efficiently using our point-of-sale system.
- Maintain a clean and organized sales area, ensuring products are well-stocked and attractively displayed.
- Collaborate with the marketing team to promote new products, seasonal offerings, and special events.
- Stay up-to-date with industry trends and developments to effectively answer customer inquiries.
- Build and maintain strong customer relationships to foster repeat business and brand loyalty.

**Qualifications**:

- Previous experience in sales, preferably in the coffee industry or a related field.
- Passion for and knowledge of coffee, including different brewing methods, flavor profiles, and coffee equipment.
- Excellent communication and interpersonal skills.
- Proven ability to provide exceptional customer service and create positive customer experiences.
- Strong organizational skills and attention to detail.
- Ability to work effectively in a fast-paced environment.
- Flexible schedule, including weekends and holidays, as needed.

**Benefits**:

- Competitive salary and commission structure.
- Opportunities for professional growth and advancement within the company.

Ability to commute/relocate:

- Al-Ayn: Reliably commute or planning to relocate before starting work (required)

**Language**:

- English (preferred)