Head Barista

2 days ago


AlAyn, United Arab Emirates Apres Restaurant LLC Full time

At least 6 years of experience in specialty coffee and the coffee industry
- Excellent communication and teaching skills for specialty coffee
- Proactive approach to problem-solving and staff management - Ability to keep a calm, mature, professional demeanor when at all times
- A high degree of ethics and obsession with customer service
Excellent time management skills and ability to self-direct when necessary
- Adaptability and the ability to creatively troubleshoot difficult situations
- Superior leadership capabilities; ability to work well within groups
- Focused perspective on what a high-functioning coffee bar looks like and acquire skill to execute that perspective
- A passion for small business and quality products
- Be a model barista, both as far as bar skills, customer service and enthusiasm to share knowledge
- Stock inventory, pricing, basic accounting and budgeting skills.
- Good computer literacy.
- Ability to promote excellence in patient care through mentoring and quality management.
- Assume responsibility for all aspects of the coffee and other beverage production
- Be capable of completing and overseeing all daily operations of the coffee bars at all locations.
- Create and develop departmental policies and SOP in terms of handling equipment and process flow.
- Maintenance of safety and cleanliness of beverage service area to the highest standard.
- Oversee team member’s performance and review responsibilities, training and continuing education, discipline and commendation.
- Oversee of baristas: customer service, preparation and presentation of beverages and information, operational procedures, merchandising.
- Management of other operational responsibilities like staff management, scheduling, ordering sales and profitability, cost controlling and inventory management.
- Proactively train staff at frequent intervals to maintain and uphold all company and bar policies, product knowledge and services.
- Actively work toward creating a superlative restaurant experience through customer service, beverage preparation and presentation, in-store marketing, and upkeep of the physical space.
- Ensure all projects and responsibilities are completed in a timely, efficient manner.
- Handle customer complaints with professionalism and tact.
- Inform your manager for any operational inconsistency and challenges.
- Proactively solve problems and make recommendations that benefit the restaurant and company.

Pay: AED4,500.00 - AED5,000.00 per month

Ability to commute/relocate:

- Al-Ayn: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- Senior Barista: 5 years (required)
- Senior Barista: 5 years (required)

Willingness to travel:

- 25% (required)


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