Tiktok Live Product Operation Manager

2 weeks ago

Dubai, United Arab Emirates TikTok Full time

Responsibilities
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us
At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok.

The LIVE Operations team is obsessed with everything to do with TikTok LIVE. From content strategy, monetization, gifting, LIVE features, data analysis, creating campaigns and ensuring a fun and safe space for all of our LIVE users.

**Responsibilities**:
1. Develop & drive go-to-market strategic plan for multi-guest feature in MENA, with central GTM team and rollout in future MENA countries.
2. Confirm short and long-term goals for product growth and identify levers to achieve the goals.
3. Develop & implement LIVE creator education plan regarding multi-guest feature, including feature playbook, feature value, multi-guest use cases, key feature updates.
4. Collaborate with regional campaigns teams to raise user awareness and feature growth.
5. Identify key scenarios (using multi-guest feature) of local market and team up with xfn teams to amplify the scenarios.
6. Scale & operational products and processes, facilitating strategies and key deliverables across all cross-functional partners (Product, Product Ops, Product Marketing, Creator Management, Content/Campaign, GR/PR/Legal). Collect product feedback from LIVE creators, and help product team optimize the multi-guest feature.
7. Be the leading strategic thought-partner to Creator/Content/Campaign leads supporting growth through identifying key areas of improvement, driving new initiative strategies, and developing scalable playbooks. (i.e. Agency Business Development, Scalable Creator Education)

**Qualifications**:

- Bachelor's degree or above;
- 3 years of content operation experience or product operation experience;
- Cross regional experience is highly preferred
- Command a good sense of content and user empathy, able to abstract qualitative content judgement based on quantitative/qualitative user feedback and content review;
- Good at finding and summarizing core concepts among thousands of scenarios
- Quick learner, self-driven and result oriented
- Have a good understanding of content quality definitions and principles

**Preferred Qualifications**:

- Deep passion for TikTok, mobile entertainment, social media, and popular culture
- Creative mindset and thought process that's focused on driving business parameters forward
- Have a solid understanding of the social/livestreaming market.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

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