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Front Desk Receptionist

3 weeks ago

Dibba AlFujairah, United Arab Emirates Dibba Mountain Park and Resort Full time

Job Summary:
As a Front Desk Receptionist at Dibba Mountain Park and Resort you will be the first point of contact for our clients, visitors, and employees. Your primary responsibility will be to create a positive and professional impression while efficiently managing incoming calls, greeting visitors, and performing various administrative tasks. You will play a crucial role in ensuring our office runs smoothly and efficiently.

Key Responsibilities:
Greet and Welcome: Warmly welcome clients, visitors, and employees as they enter the office, providing a positive and professional first impression.

Answer Inquiries: Answer and route incoming phone calls, addressing inquiries, and directing calls to the appropriate staff members or departments.

Visitor Registration: Maintain a visitor log, issue visitor badges, and ensure that all guests sign in and out in compliance with security protocols.

Manage Reception Area: Keep the reception area clean, organized, and well-stocked with brochures and informational materials.

Appointment Scheduling: Schedule and manage appointments for clients and employees as needed, utilizing scheduling software.

Mail and Package Handling: Sort and distribute incoming mail and packages, as well as prepare outgoing mail and packages for courier pickup.

Administrative Support: Provide administrative support to various departments, including data entry, filing, and photocopying.

Problem Solving: Assist in resolving customer and visitor concerns, escalating issues when necessary.

Communication: Relay important information and messages to employees promptly and accurately.

Qualifications:
High school diploma or equivalent; some college or relevant coursework preferred.

Proven experience as a receptionist, front office representative, or similar role is a plus.

Proficient in Microsoft Office Suite (Word, Excel, Outlook).

Strong verbal and written communication skills.

Exceptional interpersonal and customer service skills.

Professional appearance and demeanor.

Ability to multitask and handle pressure in a fast-paced environment.

Basic knowledge of office equipment (e.g., fax machines, printers).

Familiarity with office software and phone systems.

Attention to detail and organizational skills.

Pay: AED1,500.00 - AED1,800.00 per month

Ability to commute/relocate:

- Dibba Al-Fujairah: Reliably commute or planning to relocate before starting work (required)