Customer Service Representative

2 weeks ago


Dubai, United Arab Emirates TRANSPORT AND CONSTRUCTION COMPANY Full time

**Job Summary**:We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to prepare quotations, process orders, buy spare parts, and escalate complaints across several communication channels.

**Customer Service Representative Responsibilities**:

- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Ensure customer satisfaction and provide professional customer support.

**Customer Service Representative Requirements**:

- Minimum 2 years experience in an automobile or transport company as a customer service representative
- High school diploma, general education degree, or equivalent.
- Ability to stay calm when customers are stressed or upset.
- Comfortable using computers.
- Language known: Urdu, English
- Age below 30 years

Call and Whatsapp hiring manager: 971 52 787 5664

**Salary**: AED2,000.00 - AED3,000.00 per month

Ability to commute/relocate:

- Dubai: Reliably commute or planning to relocate before starting work (required)



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