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Training Program Associate
3 weeks ago
**Function**:
Course (public and in-house) administration and logistics
Course design and enhancement (new courses, course updates, new associations and certifications)
Trainer recruitment
**Job description / role**:
- Preparation of courses (public and in-house)Preparing and managing logistics
Collecting, proofing and preparing materials from trainers and production department
Coordinating with Facilitators (trainers) and Meirc departments
- Coordinating courses (public and in-house)Opening and closing courses (public speaking)
Participant management and customer service
Post course administration
Course evaluations/summaries
- Administration and team assistanceCollecting, proofing and editing external and internal documentation
Organizing company databases (shared drive/folders, web-based course apps)
Periodic reviews/checks of company tracking tools, databases and marketing tools (e.g. spreadsheets, ERP entries, website)
- Course design and enhancementSelecting and preparing new courses (topics) and categories
Working to enhance, edit and improve existing courses
Adding new associations or certifications
Identifying and implementing improvements to course operations procedures
- Trainer recruitmentIdentifying new trainers for additional topics and for Arabic courses
Finding backups or replacements for existing trainers
- Consulting / assessment servicesManage portfolio of consulting services
Lead administration of consulting services
- MarketingScheduling digital marketing and social media posts
Collecting content from Facilitators to create articles/videos/posts
Hosting webinars and interviews
Writing and editing marketing material
**Requirements / credentials**:
- Experience required:Minimum of 5-years’ experience in administration or operations in the GCC
Minimum of 3-years’ experience within either the training, conference or events industries in the GCC
Worked within small teams
Client-facing experience
Marketing experience is an advantage
- Education required: University degree
- Languages required: Fluent in English (speaking, reading and writing); Fluency in Arabic is a strong advantage, but not mandatory
- Computer skills: Fluidity with Microsoft Office (e.g. Outlook, Excel, PowerPoint, Word, OneDrive), Zoom and other online meeting platforms, and basic knowledge of LinkedIn
- Ability to travel within the UAE, and to hotels early mornings on Sunday
- Can work Sunday to Thursday (and occasionally Monday to Friday, if needed)
- Currently located in the UAE
- UAE driver’s license is required
- Characteristics/skills:Integrity and reliability
Organized
Project management skills
Confident public speaker
Process driven
Strong administrative skills, and attention to detail
Excellent verbal and written communication skills
Flexibility and adaptability to workload and to new responsibilities
Ability to work independently, manage own workstreams and multitask
Task-oriented while maintaining a positive attitude
**Salary**: AED8,000.00 - AED15,000.00 per month
Application Question(s):
- Can you join immediately?
**Experience**:
- Training, Conference, Events Industries: 3 years (required)
**Language**:
- Arabic (preferred)
