Business Programs Manager, Mena Marketplace

6 days ago


Dubai, United Arab Emirates Q-Express Documents Transport Full time

**DESCRIPTION**:
Are you passionate about e-commerce? Are you looking to join a community of business development professionals that support the growth of small and medium sized businesses? Or want to solve complex business problems with strategic impact for a population of selling partners? Amazon, one of the world's leaders in e-commerce is looking for a Program Manager to join its Third-Party Marketplace team in MENA.
Working in a dynamic business development environment, your role will be focused on managing a team & contributing to new business acquisition through lead generation and supporting the business scale up of existing sellers - as they make their wide range of products available to millions of Amazon/Souq customers. You also need to possess strong relationship-building skills and be able to explore win-win opportunities with partners - helping them grow their business on Amazon. In addition, you will be responsible for incorporating feedback from the sellers into new opportunities to improve Amazon’s products, services, processes, systems and tools for all 3rd party sellers working with cross-functional teams.

Key job responsibilities
To be successful in this role you must have superior analytical, communication, and presentation skills. Operating in a fast-moving and sometimes ambiguous environment, working autonomously and taking full control & responsibility for achieving business objectives.

Key job responsibilities
- Monitor industry trends and developing insights around customer needs
- Strategically manage your program to reach objectives, owning the P&L for your business area and brands
- Develop trust-based relationships and negotiating with leading brands that result in (1) A great shopping experience for customers, (2) Partnerships to feature more products and compelling content, and (3) Alignment on the Amazon proposition and how they can succeed online
- Uncover global best practices, including through Amazon’s global network, to ensure the MENA customer can access truly great online shopping
- Become an expert on your Program with the aim of driving business improvements, innovation, and scale within your category
- Manage cross-functional teams, communicating with internal and external stakeholders, while meeting deadlines
- Lead MENA wide initiatives that will materially impact growth

**BASIC QUALIFICATIONS**:

- 3+ years of program or project management experience
- 3+ years of working cross functionally with tech and non-tech teams experience
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- Bachelor's degree
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience defining program requirements and using data and metrics to determine improvements

**PREFERRED QUALIFICATIONS**:

- 3+ years of driving end to end delivery, and communicating results to senior leadership experience
- 3+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules



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