F&b Hostess

2 weeks ago


Abu Dhabi, United Arab Emirates THE LINERS INVESTMENT LLC Full time

**Job Title: Hostess**

**Job Summary**:
The Hostess is the first point of contact for guests at a restaurant or hospitality venue. This role involves warmly welcoming guests, managing reservations, and ensuring a smooth flow of seating and service. A hostess must maintain a friendly demeanor, remain organized under pressure, and provide exceptional customer service at all times.

**Key Responsibilities**:

- Greet guests with a warm and friendly attitude upon arrival
- Manage reservations using a booking system or reservation book
- Escort guests to their assigned tables and present menus
- Maintain an organized waitlist and estimate wait times accurately
- Answer phone calls, take reservations, and respond to guest inquiries
- Ensure the front-of-house area is clean, tidy, and welcoming
- Communicate guest preferences or special requests to the service team
- Monitor dining room activity and assist in seating rotation for servers
- Handle guest complaints or concerns promptly and professionally
- Provide information about the menu, specials, and restaurant services

**Qualifications**:

- High school diploma or equivalent preferred
- Previous customer service or hostess experience is a plus
- Excellent verbal communication and interpersonal skills
- Professional appearance and demeanor
- Ability to multitask and remain calm under pressure
- Familiarity with reservation systems (e.g., OpenTable, Resto Guru) is an advantage
- Availability to work flexible hours, including nights, weekends, and holidays

**Working Conditions**:

- Fast-paced restaurant or hospitality environment
- Standing for extended periods
- Interaction with guests, staff, and management daily

**Key Competencies**:

- Friendly and approachable
- Strong organizational skills
- Positive attitude and team-oriented
- Problem-solving and conflict resolution abilities
- Attention to detail

**Job Types**: Full-time, Contract
Contract length: 24 months

Pay: AED4,000.00 - AED4,500.00 per month

Ability to commute/relocate:

- Abu Dhabi: Reliably commute or planning to relocate before starting work (required)

**Language**:

- arabic (required)

**Location**:

- Abu Dhabi (required)


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