Program Manager

Full-time
- Sub Division: NA
- Division: Central Program Management Office

**Company Description**:
Are you ready to join us on our exciting transformation journey at the largest bank in the UAE? This is an opportunity to make a real impact on our customers, employees, shareholders, and communities, as part of the FAB team.

We're committed to our grow stronger movement, and as a member of our team, you'll have access to everything you need to advance your career and make a meaningful contribution to our shared success.

If you're looking for a career that will help you stand out and make a difference, now is the time to join us. Let's work together to achieve great things.

**Job Purpose**

To govern and monitor programs/projects and leverage all tools, resources, and processes to ensure they can be delivered on time and within budget.

**Key Accountabilities**
- Responsible for the management and success of Program / Project
- Reviews Business Cases Documents to ensure budget is monitored and value metrics are tracked for Value & Reporting team during project duration
- Develops and maintains program/project plan by gathering inputs from Delivery team
- Develops and maintains budget by gathering inputs from Delivery team
- Manages expectations of stakeholders impacted by program/project
- Supports project/delivery teams and ensures teams are adhering to PMO processes such as change management, risk & issue management, resource management, of the program/project
- Ensures all materials can easily be consolidated as required by Portfolio Head
- Facilitates and participates objectively in governance forums and ensures required stakeholders are present
- Facilitates and participates objectively in daily for program formulated by work streams.
- Facilitates and participates objectively in daily/weekly for program formulated by individual projects that are managed by Delivery project manager/lead
- Proactively tracks and manages all risks, issues and dependencies related to program or project
- Collects, analyses, and derives insights from data captured during program
- Constructively challenges decisions and timelines to ensure timely delivery
- Ensure quality management is embedded throughout program and project lifecycle
- Works with and provide regular updates to Portfolio Head as needed
- Maintains transparency on program status and ensure reports are clear and ethical
- Ensure a true record of the completed project documentation is available on completion of the project

**Qualifications**:
**Qualifications & Experience**
- University Degree in Technology, Management, or equivalent
- Total project management experience of 6-10 years
- Minimum 2- 4 years of experience in delivering projects in banks in role of project management, program manager or portfolio manager
- Previous experience in managing and working with teams
- Project Management Certifications (PMP or similar) is a plus

**Skills**
- Experience in project management
- Experience in delivering a series of complex and integrated software product solutions and projects is a plus
- Experience in handling interdependencies and an ability to proactively resolve issues
- Experience in governing multiple projects simultaneously
- Experience in managing various project management delivery methodologies (Agile, Waterfall, Hybrid)
- Experience of working with a cross-functional team
- Experience in working with multiple third parties
- Excellent stakeholder management capability
- Excellent communication skills
- Proficient in PPM tools (Clarity), JIRA, MS project.
- Proficient in Microsoft Office Applications; PowerPoint, Excel, etc
- Hands-on experience with Jira, Jira Align and Confluence
- Good knowledge of budgeting and resource allocation procedures
- Ability to work in a fast-paced environment, multi-task, and deliver within tight deadlines
- Willing to learn, collaborate, go the extra mile and demonstrate a high level of integrity with the ability to handle highly confidential information appropriately
- Demonstrates high level of integrity and ability to handle highly confidential information appropriately