European Female Customer Relation Management

5 days ago

Dubai, United Arab Emirates SYMED Full time

**Required European Female Customer Relation Management Coordinator in Dubai**:
We are a well-known company in UAE seeking a EUROPEAN FEMALE Customer Relation Specialist. The applicant should be professional, skilled, and presentable. Fluent in English is a MUST.

**Responsibilities**:

- Listen and respond to customers’ needs and concerns.
- Organize the Team schedules on daily basis.
- Provide information about products and services.
- Record details of customer contacts and actions are taken.
- Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller.
- Update customer information in the CRM database during and after each call.
- Compile reports on overall customer satisfaction.
- Manage customer records and perform data entry.
- Provide general administrative and clerical support including mailing, scanning, faxing and copying
- Schedule and coordinate meetings, appointments and travel arrangements for the General Manager.

**Skills**:

- 1+ years of hands on administrative support experience
- Proficiency in MS Word, MS Excel and MS Outlook a must
- Excellent communication skills - written and verbal
- Ability to prioritize projects and strong problem-solving skills
- Good research skills and attention to detail.
- Working knowledge of computer operating systems.
- Proven ability to work both independently and as a member of a team.
- Excellent customer service skills.
- High level of accuracy and organization.
- Provide outstanding customer service to improve customer satisfaction and relationship.

**An attractive package is included Please send your CV with recent color photos.

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