Sales Agent

2 weeks ago

Sharjah, United Arab Emirates Sharjah National Travel & Tourist Agency Full time

The Job Holder will be responsible for handling customer enquire, the aim being converting enquires into sales, ensuring proper service support to customer. Provide the quality service giving cost effective travel solutions at a healthy yield to the department contributing to the overall objective of the company.
- Handling independently all reservations queries for Fly Dubai Office
- Tactfully construct fares there are competitive and hence attractive to the client but also generates margin for the company
- Issue all kinds of tickets with assistance of senior ticketing agents and supervisors and be able to offer all the travel related products
- Confidently attend to all clients and be able to provide service that results in repeat business
- Proactively provide assistance to supervisors and senior colleagues in all departmental and business matters whenever called upon.
- Confidently attend to all clients and be able to provide service that result in repeat business
- Handle upset customer with courtesy and understanding
- Maintain the service standards and the operational procedures
- Responsible and fully aware of the terms and conditions of the Service/Licensee/Franchise Agreements between SNTTA (or its subsidiaries) with the parties involved.
- Any other reasonable duties / responsibilities that may be assigned by the Line Manager from time to time.
- Comply with all the Company’s Policies, Manuals and Procedures

Pay: AED4,000.00 per month

**Education**:

- Diploma (preferred)

**Experience**:

- Travel and Tourism: 2 years (required)
- Travel Consultant: 2 years (required)

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