Escape Room Branch Manager

2 weeks ago

Dubai, United Arab Emirates NOWAYOUT DMCC Full time

**BRANCH MANAGER JLT**

**BRANCH MANAGER CITYWALK**

**BRANCH MANAGER SZR**

**Branch Manager Job Description**:
A Branch Manager is responsible for overseeing and coordinating all operations of a branch. Their duties include hiring staff and heading the onboarding and staff training process, building rapport with customers and the community, creating and implementing strategies to improve productivity and sales performance in efforts to achieve the financial targets of the branch.

**Branch Manager duties and responsibilities**

Employee mentorship and leading the charge in customer service are both areas that need to continually improve. Not only is the Branch Manager important to each of these areas to maintain relationships with current customers, but it’s also important for them to strategize for bringing in future customers. A Branch Manager’s duties include the following in order to ensure that the branch can excel:

- Prepare financial statements for the branch.
- Manage employees and lead day-to-day responsibilities.
- Recruit and interview new employees.
- Assist with customer service to ensure overall customer satisfaction.
- Oversee reports for budgets and financial reports.
- Create plans and forecasts that are built to fit future needs.
- Work to grow business and customer acquisition.
- Marketing team onsite assistance

**Branch Manager skills and qualifications**
- Previous Game Master experience or similar is a must
- Bachelor degree
- Multitask and have excellent time management skills
- Mentor branch employees and lead a team
- Show excitement for growing the business and acquiring new customers
- Analyze financial records, plan and follow a budget
- Show creative problem-solving
- Focus on customer service and lead by example
- Show strong attention to detail

**Salary**: AED5,500.00 per month

COVID-19 considerations:
COVID-19 considerations:
We take the health and well being of all our staff and guests very seriously; we have implemented all recommended SOPs from Dubai Municipality and the Dubai Health Authority.

Ability to commute/relocate:

- Dubai: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Game Master or similar role: 1 year (required)

**Language**:

- English (required)

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