Female Arab Receptionist

5 days ago

Sharjah, United Arab Emirates Sunny Wellness & Medical Centre FZ LLC Full time

**Job Summary**:
**Key Responsibilities**:

- Greet and welcome patients and visitors in a friendly, professional manner.
- Schedule and manage appointments, coordinate with medical and wellness staff to ensure smooth daily operations.
- Manage patient registration, update and maintain accurate client information and records.
- Handle payments and invoicing, process insurance claims, and assist with billing inquiries.
- Ensure the reception area is well-maintained, clean, and organized at all times.
- Provide information about the clinic's services, promotions, and wellness programs to clients.
- Coordinate with the Accounts, HR, and other internal departments as required.
- Address any patient concerns or complaints efficiently, escalating issues to the management if necessary.
- Assist in basic administrative tasks, such as filing, documentation, and data entry.

**Key Requirements**:

- **Nationality**: Arab
- **Gender**: Female
- **Languages**: Fluency in both Arabic and English (spoken and written) is required.
- **Education**: High school diploma or equivalent; any additional administrative or customer service training is a plus.
- **Experience**: Minimum 1-2 years of experience in a receptionist or customer service role, preferably in a medical or wellness setting.
- Strong communication and interpersonal skills.
- Excellent organizational and multitasking abilities.
- Proficient in MS Office (Word, Excel) and appointment scheduling systems.
- Presentable, well-groomed, and able to maintain a professional demeanor at all times.

**Experience**:

- receptionist: 2 years (required)

**Language**:

- Arabic (required)

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