Quality & Authenticity Assistant - Luxury Watches

7 days ago

Dubai, United Arab Emirates The Luxury Closet Full time

**About us**

The Luxury Closet is a company born in Dubai, the heart of luxury in the Arabian Peninsula, where we are redefining the world of luxury. We seek to challenge the norms and build a sustainable company that is loved and admired, and inspires the modern-day luxury consumer.

Our aim is to unlock and curate the most valuable and exclusive closets from around the world.

What do we offer?
- A young, dynamic and forward-thinking environment
- Fast paced and very short decision times for changes
- A canvas for you to truly excel
- 99% of uptime on sunshine

**About the role**

An eye for detail is key, being a horologist and a gemologist would be an ideal combination that we are looking for. The role involves thorough inspection, authentication & reviewing hundreds of products monthly to ensure they meet the quality standards, are 100% authentic and are luxury brand compliant, as well as managing third party service providers. Experience working with luxury fashion brands is a plus.

**Responsibilities**
- Review all inbound luxury watches according to set guidelines to determine acceptable/unacceptable conditions, adhering to strict standards of quality.
- Clean watches & fine jewelry.
- Assist Watch Authenticators with quality checks.
- Perform battery change & minor repair of watches.
- Research items to determine style, name, season, and retail price.
- Locate brand identifiers such as brand hallmarks, serial codes, authenticity cards etc.
- Identify genuine and modified materials/products.
- Develop personal strategies for research methods, focusing on efficiency and accuracy to prioritize the work flow.
- Conduct research and produce documentation for brand authentication guides.
- Assist internal team in handling client requests about condition grading specifications.
- Maintain a seamless flow of communication with multiple departments including photography, web content and customer service.

**Requirements**:

- Horologist Required.
- At least 3 years of technical work experience in the luxury watch industry.
- Extreme attention to detail.
- Knowledge about watch making is a plus.
- Technical knowledge & familiar with watch making tools.
- Average to excellent vision (or corrected vision), without any color deficiencies (color blindness).
- MS Office expertise.
- Strong English verbal and written communication skills.
- Excellent organizational & time management skills and acute attention to detail.
- Independent, patient, responsible and embracing a positive work attitude.
- Smart and Fast learner.
- Capable of working under pressure and in a fast-paced environment.
- Working with physical items & multitasking.
- Can-do attitude, with a strong teamwork orientation.

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