IT Administrator
منذ 5 أيام
Sharjah city, Sharjah, الإمارات العربية المتحدة
ELVAYA TRAVEL & TOURISM
دوام كامل
مجانًا عبر البريد الإلكتروني أو Google
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قم بإنشاء حساب مجاني لحفظ الوظائف وإنشاء التنبيهات والعودة إلى هذه القائمة من لوحة التحكم الخاصة بك.
مجانًا عبر البريد الإلكتروني أو Google
بالمتابعة، فإنك توافق على الشروط & سياسة الخصوصية.
System Administration & Cloud Services
Administer and maintain Microsoft 365 tenant services, including Exchange Online, Teams, SharePoint, OneDrive, and Entra ID (Azure AD). Manage domain portfolios, DNS settings, SSL certificates, and web hosting transfers across registrars (e.g., PDR, GoDaddy, Bluehost). Monitor and maintain company network infrastructure, including routers, firewalls, VPNs, switches, and Wi-Fi access points. Perform regular system backups, disaster recovery drills, and maintain business continuity plans.
Travel & Tourism Systems Integration
Maintain and support travel-specific software, global distribution systems (GDS like Amadeus, Sabre, or Galileo), and online booking engines (OBEs). Coordinate with third-party software vendors, payment gateway providers, and IT service providers to resolve technical issues quickly. Ensure seamless API connectivity and data flow between frontend tourism portals, CRM systems, and backend accounting modules.
Cybersecurity & IT Compliance
Implement and enforce strict cybersecurity policies, multi-factor authentication (MFA), endpoint protection, and spam/phishing filters. Manage WHOIS privacy, domain locks, and theft protection mechanisms to prevent unauthorized service disruptions or security breaches. Oversee data protection compliance, ensuring customer booking details and payment transactions remain secure and confidential.
Technical Support & Operations
Provide Tier 1 & 2 technical support for hardware, software, printing, and networking issues for all staff members. Manage hardware lifecycle, including procurement, deployment, inventory tracking, and maintenance of laptops, desktops, and peripheral devices. Onboard and offboard employees, managing user permissions, email account provisioning, and device setups.
Desired Candidate Profile
Experience:
Minimum 3–5 years of hands‐on experience as an IT Administrator, System Administrator, or Senior IT Support Specialist, preferably within the Travel & Tourism or hospitality sector. Technical
Skills:
Strong expertise in Microsoft 365 administration, DNS management (MX, SPF, DKIM, DMARC), and domain maintenance. Practical knowledge of network configuration (TCP/IP, LAN/WAN, Firewalls, VPNs) and cybersecurity fundamentals. Familiarity with GDS platforms (Amadeus, Sabre) and travel agency ERP/booking systems.
Education:
Bachelor's degree in Computer Science, Information Technology, System Engineering, or a related field. Certifications (Preferred): Microsoft Certified: Systems Administrator / Azure Fundamentals, CCNA, or CompTIA Security+. Key Competencies: Excellent troubleshooting, analytical, and problem‐solving skills. Strong communication skills in English (Arabic is a plus). Ability to handle urgent technical incidents with minimal downtime in a fast‐paced environment.
Experience:
Minimum 3–5 years of hands‐on experience as an IT Administrator, System Administrator, or Senior IT Support Specialist, preferably within the Travel & Tourism or hospitality sector. Technical
Skills:
Strong expertise in Microsoft 365 administration, DNS management (MX, SPF, DKIM, DMARC), and domain maintenance. Practical knowledge of network configuration (TCP/IP, LAN/WAN, Firewalls, VPNs) and cybersecurity fundamentals. Familiarity with GDS platforms (Amadeus, Sabre) and travel agency ERP/booking systems.
Education:
Bachelor's degree in Computer Science, Information Technology, System Engineering, or a related field. Certifications (Preferred): Microsoft Certified: Systems Administrator / Azure Fundamentals, CCNA, or CompTIA Security+. Key Competencies: Excellent troubleshooting, analytical, and problem‐solving skills. Strong communication skills in English (Arabic is a plus). Ability to handle urgent technical incidents with minimal downtime in a fast‐paced environment.