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Waiter

2 weeks ago

Al Fujairah City, Fujairah, United Arab Emirates Rotana Hotel Full time
Job Description
We are currently looking for dynamic and self-motivated Food & Beverage professionals who want to move their careers forward. As a Waiter / Waitress, you are responsible for providing professional service to our guests, ensuring their restaurant visit will become a memorable dining experience. Your role will include key responsibilities such as:

1. Perform all necessary tasks to service food and beverage according to the standard of performance manual of the hotel.
2. Greet and seat customers and serve them in a professional, discreet, and personalized way.
3. Acquire in-depth knowledge of the food and beverage menu of the assigned outlet in order to assist and provide advice to guests.
4. Consistently monitor the quality of food & beverage being served.
5. Practice good customer relations and attend to customer complaints/queries satisfactorily.
6. Responsible for maintaining hygiene and cleanliness standards in the outlet and upkeep of all service equipment.
7. Responsible for all service preparations before, during, and after the service (mis-en-place and mis-en-scene).
8. Ensure minimum wastage, breakage, and spoilage.
9. Actively use upselling techniques to exceed guest expectations and increase revenue.

Desired Candidate Profile

You should ideally have a diploma/degree in hospitality or vocational training in food & beverage with previous experience as a Waiter / Waitress in a high-volume restaurant. A good command of English and additional skills, like guest service and interpersonal skills, are essential.

Company Industry

- Hotels
- Hospitality

Department / Functional Area

- Chefs
- F&B
- Front Desk

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