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Digital Marketing Associate, M2+ Prime Video
2 weeks ago
The role will require the candidate to quickly understand the marketing tools and operation workflow tools.
The associate needs to continuously adapt and learn new features of the program and improve on their acumen to quickly edit and fix up contents. The associate has to follow editing SOP to spot/catch errors in the content.
The associate needs to perform content quality checks to qualify user experience for content viewing (flow and format quality). The associate will need to use software tools for quality audit, content editing, and data capture.
The associate will need to be aware of the operations metrics like productivity (Number of titles processed per hour), quality (defect %age), and delivery/latency SLA. The associate will be measured on compliance to these metrics, SLA requirements, QA guidelines, team, and personal goals.
The associate should be a team player and come up with improvement ideas to their direct report and improve the editing/QA process.
The associate will need to often contact stakeholders globally to provide status reports, communicate relevant information, and escalate when needed.
The role is an individual contributor role.
The role requires a graduate degree with exposure to MS Office and comfort with numbers.
In addition, the associate should have attention to detail, good communication skills, and a professional demeanor.
The role requires the associate to be comfortable with night shift hours and flexible to extend support during critical business requirements.
BASIC QUALIFICATIONS
• Completed under graduation (UG) in any stream
• Analytical knowledge to solve basic mathematical and logical problems
• Candidate should be familiar with Excel functions.
• Ability to communicate effectively.
• Strong attention to detail in editing content and deep dive to identify root causes of issues.
• Good at problem solving, data analysis, and troubleshooting issues related to content editing.
PREFERRED QUALIFICATIONS
• Ability to meet deadlines in a fast-paced work environment driven by complex software systems and processes.
• Self-starter, good team player.
• Good interpersonal skills to manage ongoing relationships with program team and inter-operations teams.
• Working knowledge of XML standards would be an added advantage.
• Knowledge of or experience in the Digital Marketing industry is a big plus.
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