Rent A Car_Coordinator
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Job Description
Company: Vesla Rent A Car / MRM Investment LLC
Location:
Rasal Al Khor, Dubai, UAE Employment Type: Full-Time Reporting To: Branch Manager
Salary:
AED 2,500 – 3,000 per month
About the Role
We are looking for an organized, customer-focused, and responsible Rent A Car Coordinator to join our team in Dubai. The ideal candidate will have experience in the car rental industry, strong customer service and coordination skills, and a valid UAE driving license. The candidate will be responsible for coordinating vehicle rentals, managing customer requirements, handling vehicle movements, and ensuring smooth day-to-day rental operations.
Key Responsibilities
• Coordinate daily car rental bookings, reservations, and vehicle allocations
• Handle customer inquiries through phone, WhatsApp, email, and other channels
• Coordinate vehicle pick-up and drop-off with customers and drivers
• Ensure vehicles are properly allocated, available, and ready for rental
• Maintain accurate records of vehicle movements, bookings, contracts, and customer information
• Coordinate vehicle deliveries and collections across Dubai and other locations when required
• Conduct vehicle handover and return procedures, including basic vehicle condition checks
• Coordinate with the operations, sales, maintenance, and accounts teams
• Follow up on rental extensions, payments, deposits, fines, and other customer requirements
• Monitor vehicle availability and assist in maximizing fleet utilization
• Handle customer complaints and coordinate with the Branch Manager for resolutions
• Ensure rental agreements and required documents are completed accurately
• Maintain professional relationships with customers and provide excellent customer service
• Assist with general administrative and operational tasks related to the rental business Required Qualifications
• High school diploma or Bachelor's degree
• Valid UAE Driving License is mandatory
• Previous experience in car rental, automotive, fleet management, or a related industry is preferred
• Good knowledge of Dubai roads and locations
• Strong customer service and communication skills
• Good English communication skills; additional languages are an advantage
• Basic computer skills and ability to work with rental/CRM systems
• Strong organizational and coordination skills
• Ability to work under pressure and handle multiple tasks
• Professional appearance and positive attitude Preferred Qualifications
• Previous experience in a UAE car rental company
• Experience with rental management systems or CRM software
• Knowledge of vehicle documentation, rental agreements, deposits, and traffic fines
• Familiarity with Dubai RTA procedures and vehicle-related processes
• Ability to coordinate vehicle deliveries and collections independently
• Flexible to work according to business requirements
How to Apply
Interested candidates can send their CV to: [Confidential Information] /[HIDDEN TEXT] Please mention Rent A Car Coordinator in the email subject line.
Location:
Rasal Al Khor, Dubai, UAE
Job Type
Full-Time
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