Service Desk Lead | Real-Time Queue

Own the performance quality and operating model of the service desk supporting users across 573 locations and line-manage the 20-person desk organisationKEY RESPONSIBILITIESOwn service desk SLA and KPI performance - answer rate, abandonment rate, first contact resolution, average handling time and CSATDesign and maintain the operating model, shift patterns...

Position Summary: ITXcellence is actively seeking an experienced, strategic, and results-driven Service Desk Lead with 8 to 10 years of IT service management experience to join our client operations in Abu Dhabi on a full-time permanent basis. In this critical leadership role, you will be responsible for overseeing overall service desk SLA and KPI...

Wipro Limited (NYSE: WIT BSE: NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting design engineering and operations we help clients realize their boldest ambitions...

Description Start Your Journey With Us From the very first opening of the St. Regis New York St. Regis has stood as a symbol of uncompromising elegance and bespoke service. As the original house of luxury St. Regis continues to redefine modern luxury through great service. The St. Regis Abu Dhabi merges authentic Arabian hospitality with more than a...

Job Description: Additional Information Job Number Job Category Rooms & Guest Services Operations Location Nation Tower, Corniche, Abu Dhabi, United Arab Emirates, United Arab Emirates,VIEW ON MAP Schedule Full Time Located Remotely? N Position Type Non-Management Start Your Journey With Us From the very first opening of the St. Regis New...

We are driven to create a future where people and place enrich one another. We are wholly committed to rooting ourselves more deeply in every place we are in while setting new benchmarks for positive impact. As a pioneering collective with a common purpose, we curate extraordinary moments and honor the soul of every place along our journey. At Rosewood Hotel...

Wynn Al Marjan Island in Abu Dhabi seeks a Room Controller/Front Desk Supervisor to manage room inventory, assign accommodations, and coordinate with Housekeeping to ensure seamless guest arrivals. The role supports high-volume operations while upholding Forbes Five-Star service standards.You will monitor real-time room status, optimize blocking, and assist...

If you're looking for a real opportunity to grow your income and build a solid career in Abu Dhabi’s real estate market, PSI is opening its doors to new Property Consultants. This is your chance to join a company that provides the support, tools, and guidance you need to truly succeed. Why Top Performers Choose PSI • Access to fresh, qualified leads •...

The Story So Far: Who We Are Founded in August 2020, Huspy started as a digital mortgage platform and quickly evolved into the largest proptech company in the EMEA region. Backed by leading global investors—including Sequoia, Balderton, Founders Fund, and Olayan—we are experiencing rapid expansion across offices in Dubai, Abu Dhabi, Madrid, and Valencia....