24/7 NOC Incident

منذ 4 أيام

Sharjah city, Sharjah, الإمارات العربية المتحدة Dicetek LLC دوام كامل
Dicetek LLC in Dubai is seeking an IT Service Monitoring / NOC Specialist to monitor dashboards across Infrastructure, Applications, Security, and service tickets on a 24/7 basis. You will analyze alerts, validate P1/P2 incidents, coordinate with cross-functional teams, and ensure incident escalation follows ITIL and SLA guidelines. The role requires 3–6 years' experience and strong troubleshooting skills, plus the ability to stay calm during major outages.