Customer Experience Manager, GCC

YOUGotaGift.com in Dubai seeks a high‑performing Customer Service Manager to lead its GCC customer service function, delivering exceptional experiences across all support channels. You will develop and execute customer service strategies, lead a high‑performing team, monitor KPIs (CSAT, FRT, SLA) and collaborate with Sales, Marketing, Product, Finance...

Position Summary:The role involves optimizing the performance of the Outsourced Contact Center Service Partner through the establishment of clear customer success goals, strategic planning, and tactical execution. Leading a team, the incumbent will oversee the implementation of standardized processes aimed at achieving scalable solutions that prioritize...

Cloudflare ·United States, Dubai, United Arab Emirates / London, United Kingdom Hybrid Full-time Not specified Customer Support Job Description About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for...

Overview Manager – Customer Experience Analytics in Dubai, United Arab Emirates. This retail hiring opportunity focuses on converting customer feedback, operational data, and experience metrics into measurable business improvements. The role manages customer experience analysis, market improvement plans, research initiatives, NPS reporting, and the...

Job Description: About Us UMO is a stealth-mode FinTech venture aiming to evolve the way people experience money by building a unified, AI-powered, yet deeply human modern money platform across fiat, crypto, and investments - subject to regulatory approvals. The platform is being designed to break down traditional barriers to money across access, assets, and...

Job Requisition ID: 181913 About Al-Futtaim Established in the 1930s, Al-Futtaim is one of the most diversified and progressive privately held regional businesses, headquartered in Dubai. Operating across more than 20 countries, the Group spans automotive, financial services, real estate, retail and health. With more than 40,000 employees, Al-Futtaim...

Program Manager - Catalog Customer Experience Job Snapshot Role: Program Manager - Catalog Customer ExperienceLocation: Dubai, United Arab EmiratesIndustry: RetailFunction: Program ManagementExperience: 2 years of program or project management experienceJob Type: Full-time Overview Program Manager - Catalog Customer Experience in Dubai, United Arab Emirates...

Senior Product Manager - Customer Experience Job Snapshot Role: Senior Product Manager - Customer Experience Location: Dubai, United Arab Emirates Industry: Internet Function: Product Management Experience: Minimum 5 years Job Type: Full-time Position Overview Senior Product Manager - Customer Experience in Dubai, United Arab Emirates is an Internet...

Principal Product Manager - Customer Experience Job SnapshotRole: Principal Product Manager - Customer ExperienceLocation: Dubai, United Arab EmiratesIndustry: InternetFunction: Product ManagementExperience: 10 yearsJob Type: Full-timePosition OverviewPrincipal Product Manager - Customer Experience in Dubai, United Arab Emirates is an Internet opportunity...