Retail Sales Representative

Retail Sales Representative
- Store Service Job SnapshotRole: Retail Sales Representative
- Store ServiceLocation: Dubai, United Arab EmiratesIndustry: RetailFunction: Sales-RetailExperience: 1-2 yearsJob Type: Full-timeJob DetailsCountry: United Arab EmiratesCity: DubaiIndustry: RetailFunction: Sales-RetailSalary: 4500-6500 Estimated salary range based on similar jobs in the job city; please confirm the final offer with the employer. Gender: AnyCandidate Nationality: AnyRole ContextThe Retail Sales Representative supports both revenue generation and the smooth running of the store. The position is customer-facing throughout the working day and requires strong awareness of merchandise, service standards, transaction procedures, visual presentation, and basic store controls. When required, the representative may also assume broader operational responsibilities in the absence of the Store Manager.

Key Responsibilities
Welcome customers immediately and create a professional, approachable shopping environment. Provide clear and relevant information about product categories, features, pricing, and availability. Understand customer requirements and recommend suitable merchandise based on individual needs and preferences. Maintain timely follow-up with customers during the shopping journey. Thank customers sincerely at the end of each visit and encourage future engagement. Capture customer information accurately in the approved database for future communication. Work toward assigned weekly sales goals and contribute to overall store targets. Promote gift cards and relevant additional products where appropriate. Identify opportunities to increase transaction value through suitable add-on sales. Assist the Store Manager with opening, closing, and routine daily operating requirements. Manage assigned store responsibilities when the Store Manager is unavailable. Attend store meetings and participate actively in operational discussions. Complete additional store duties assigned by management according to business priorities. Follow approved pricing and ticketing procedures to reduce errors and protect against financial loss. Support physical inventory counts and merchandise verification activities. Maintain a clean, organized, and customer-ready store environment. Perform housekeeping tasks as required throughout trading hours. Ensure visual presentation standards remain consistent across merchandise and customer areas. Train new colleagues on Point of Sale procedures and routine transaction requirements. Help resolve basic POS errors and apply corrective actions within assigned responsibility. Follow company policies, security procedures, and operating standards consistently. Work cooperatively with colleagues and management during high-traffic periods and changing shift requirements. Ideal ProfileHigh School Degree or equivalent.1-2 years of retail sales experience. Strong verbal communication skills. Friendly and professional approach to customer interaction. Good awareness of fashion trends and changing customer preferences. Ability to learn and explain product information accurately. Comfortable working toward weekly sales targets. Previous exposure to Point of Sale systems is advantageous. Ability to support new staff with routine POS operations. Strong awareness of cleanliness, organization, and visual store standards. Flexible approach to shifts and changing operational needs. Ability to work effectively with peers and management. Capable of standing for a minimum of 8 hours during scheduled shifts. Physically able to perform occasional lifting as required. Dependable, punctual, and able to maintain service standards during busy periods. Skills SetRetail salesCustomer serviceCustomer engagementProduct knowledgeProduct recommendationSales target achievementAdd-on sellingGift card promotionPoint of Sale systemsPOS trainingPOS troubleshootingCustomer database capturePricing complianceProduct ticketingStore openingStore closingStore operationsInventory supportStock countingStore presentationVisual standardsHousekeepingMerchandise organizationCustomer follow-upRetail proceduresTeam collaborationWhy Join UsThis opportunity offers practical experience across the core activities of modern Retail, including customer service, sales conversion, POS operations, merchandising, inventory, and store support. It provides a strong platform for building broader retail capability while gaining exposure to established international brands and structured operating standards within a large regional business. Consistent performance can support future progression into senior sales, supervisory, or store management roles.

About the Company
Al-Futtaim Group is a diversified privately held regional business headquartered in Dubai, United Arab Emirates. The group employs more than 35000 people across over 20 countries and operates through automotive, financial services, real estate, retail, and healthcar