Computer User Support Specialist

منذ يوم

Sharjah city, Sharjah, الإمارات العربية المتحدة Malor Hire دوام كامل
We're seeking a Computer User Support Specialist to provide technical support and troubleshooting to our team and/or customers.

Key Responsibilities
Provide technical support and troubleshoot computer/software issuesWalk users through step-by-step solutions remotelyDocument support tickets and resolutions accuratelyEscalate unresolved technical issues to the right teamStay current on the software/systems commonly usedRequirementsStrong technical troubleshooting skillsIT support or help desk experience preferredExcellent communication and patience with non-technical usersFamiliar with remote support toolsReliable internet for remote workBenefitsHealth and medical coveragePerformance bonusesPaid parental leaveCo-working space allowanceLife insurance coverage