24/7 NOC Lead: Network Performance

Fixperts Contracting LLC is seeking a proactive Customer Service Process Lead to head the customer service team and ensure an outstanding service delivery in a fast-paced environment. The role focuses on supervising daily operations, optimizing staffing, and coaching staff to elevate performance and quality.You will monitor KPIs, conduct evaluations, and...

Yum! Brands is seeking a Network Operations professional to manage 24x7 global network stability, incident response, and escalation. You will lead reviews, drive problem management, and guide WebEx Cloud Contact Center support within a distributed enterprise environment. The role emphasizes security alignment, runbooks, SOPs, and cross-functional...

Systems Limited in Dubai needs an IT Operations Specialist with 4-5 years in NOC and 24/7 environments. Arabic speakers only, strong monitoring platform skills required. You will handle incident management, escalation, and basic network/data centre operations including TCP/IP, switching, VLANs, DNS/DHCP and virtualization. Experience with Site24x7,...

Confidential Company is seeking a NOC Operator L1 to monitor IT systems 24/7. You will observe dashboards, logs, and alerts; acknowledge alarms; perform initial incident assessment; and escalate where needed. The role requires handling tickets in ITSM systems and documenting actions clearly. We value prior NOC or helpdesk experience, familiarity with...

This position is on-site based in Damascus Governorate, Syria. Position Objective: Define and govern the NOC operating model, ensuring all front-office monitoring and L1 support functions across the fiber network, Core, IT (ITOC), and IXP domains are fully designed, staffed, tooled, and validated ahead of Day-1 launch. Post-launch, the role transitions to...

Our client, a leading organization in Retail Technology / IT Services, is seeking a Incident Manager – Retail IT to join their team. Reports to the IT Service Delivery Manager. The ideal candidate will bring creativity, collaboration, and strong Retail Systems Management, Retail Store Infrastructure, Networking (LAN/WAN), ServiceNow ITSM, Incident...

Confidential Careers seeks a Head of Control Room to lead a 24/7 operational command center, driving service excellence and customer satisfaction across our UAE fleet and mobility network. You will oversee real-time fleet operations, incident management, and service monitoring, guiding safe, reliable delivery while building a high-performing team. This role...

The NOC Operator L1 serves as the first line of monitoring and operational support ensuring the continuous 24 7 observation of the organization s IT systems applications servers and network infrastructure. Key Responsibilities Continuously monitor infrastructure network server and application dashboards alerts events and system logs. Acknowledge alarms and...

Should be Arabic speakers only. JD: - 1. 4-5 years of relevant experience in NOC, IT Data Centre Operations, Network Operations, or Infrastructure Support within a 24/7 environment. - 2. Hands-on experience with renowned enterprise monitoring platforms such as ManageEngine Site24x7, SolarWinds, PRTG, Nagios, Zabbix, or similar solutions. Experience with...