Remote Software Support Specialist — Global Platform Help

منذ 2 أيام

Ras alKhaimah, Ras Al Khaimah, الإمارات العربية المتحدة Trasix دوام كامل
Trasix is seeking a Software Support Specialist for a remote role to assist our global users. You will identify and resolve technical issues, manage tickets, and provide prompt, precise support while collaborating with QA, Development, and Product teams. The ideal candidate has a Bachelor's in CS/IT and 2–3 years of Level 1–2 support experience, with strong Excel skills and familiarity with SQL being a plus. Strong communication is essential.