HR Business Partner

HR Business Partner

120977

Job Summary

Zurich Middle East is part of Zurich Insurance Group, one of the world's largest and most experienced insurers. Our mission is to help our local community understand and protect themselves from risk both locally and globally.

Reporting to the Head of HR, the HR Business Partner will be responsible for partnering with members of the Middle East business, providing expert advice on a full range of HR and people strategy issues and initiatives, to determine the human capital requirements to deliver the business strategy and achieve shared organizational objectives.

Key Accountabilities

1. Build and maintain positive relationships with the ME business and other internal/external stakeholders.
2. In alignment with ME HR direction, establish vision, embed strategy and operational execution on overall HR function while implementing the business unit/functional HR agenda.
3. Consult with people managers on employment relations issues including disciplinary issues, selection, employee development, retention, benefits offerings, compensation philosophy, re-structuring and organizational development needs.
4. Advise and support line management and employees in HR processes to ensure alignment across the organization.
5. Analyse key themes from employees research (i.e. engagement survey) from a wide range of data sources to support the business in driving improvement through proactive action planning.
6. Support with the implementation of local HR projects.
7. Supervise and quality-assure the drafting of key HR policy documents to ensure compliance with the Organization's rules and regulations.
8. Contribute to the development of HR processes and lead the implementation of systems and process improvements.
9. Support key recruitment activities to ensure appropriate talent in the organization.
10. HR process support, including performance management, salary reviews, talent management, and executive level promotions.
11. Regular communication with ME HR team, ensuring clear communication of timelines and processes.
12. Strategic support for Head of HR and operate as the primary contact point for some business areas.
13. Data preparation and analysis to support executive meetings, e.g. on workforce composition.
14. Support the HR work-streams of complex transformational projects.
15. Manage action planning and communications around the annual employee engagement survey.
16. Continue embedding the cultural CARE values and manage the ACE recognition platform.
17. Support local benefits strategy and renewal processes.
18. Support onboarding of new suppliers ensuring adherence to the Group's Third-Party Governance Framework.
19. Work in close cooperation with Compliance and Legal to ensure adherence to processes and policies.
20. Support the Head of HR with requirements and controls in line with the Group's Risk Management framework.
21. Develop and execute L&D strategies that support organizational goals.
22. Manage the Mandatory training process in collaboration with the compliance team.
23. Support Leadership development and Talent Management programs.
24. Develop and manage workplace wellness programs that promote employee well-being.
25. Respond to business requests and support with ad hoc HR tasks as required.
26. Mentor HR team members.
27. Support the Head of HR with the professional development of team members.
28. Model behaviors that demonstrate commitment to corporate values.
29. Provide input into performance management discussions of HR team members.
30. Provide direction/advice within and outside the unit.
31. Provide guidance and mentoring support for team members.
32. Take action to manage personal development and encourage others to do the same.

Relationships

Client Internally Focused - The job's core deliverables rely on delivering service to internal clients, usually at the line manager or employee level.

Job Qualifications

To be successful in your role, you will need:

1. Professional certification in Human Resources, e.g., PHR, GPHR, SPHR, CIPD or similar.
2. Bachelor's degree (or equivalent) in Human Resources and 6 or more years of experience in the related field.
3. Experience in Compensation & benefits, recruitment, talent management, learning & development, employee/industrial relations, HR analysis and systems.
4. Understanding of IT.
5. Fluency in English, both written & spoken.
6. Experience of working in a global organization.
7. In-depth knowledge of HR policies and practices.
8. Strong knowledge of Employment Relations processes aligning to local laws.
9. Being an Arabic speaker would be an advantage.

Knowledge

1. Experience of working in a matrix organization.
2. Knowledge of people behavior.
3. Ability to support a diverse functional team.
4. An understanding of operational processes within the Insurance business.
5. Knowledge of HR strategic goals & plans for the business.

Skills and Competencies

1. Team management.
2. Excellent communication skills, both verbal & written.
3. Proactive & constructive approach to dealing with issues & people.
4. Proficiency in Microsoft Office software.
5. Maintains expert knowledge of current local legislation, market trends and best practices relevant to the HR function.
6. Experience of working in a multi-function HR team.
7. Flexibility to changing environments.

At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right?

We are an equal opportunity employer who knows that each employee is unique - that's what makes our team so great

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