Resource Planner

Date: Sep 9, 2026

Location:
Dubaï, AE, 114190 Brand: KEOLIS Contract Type: Permanent contract The purpose of the job is to create and update the resource schedule for Dubai Metro & Tram, ensuring that Resource Planning Procedure is strictly implemented along with the HR and QHSE working policies and UAE Labour Law.

Key Responsibilities
Strategic
- Review the resource efficiency of the assigned section ensuring compliance with the Fatigue Management. Financial
- Update and maintain data in relevant sections to ensure staff resourcing, availability, and overtime are accurately recorded
- Ensure correct overtime submitted, processed and paid to respective staff as per the assigned department whilst coordinating with the HR Department. Stakeholder / Customer
- Regularly coordinates with the assigned departments.
- Promote a good QHSE and Information Security culture among their peers, subcontractors and third parties Operational
- Create and update resource schedule for the Dubai Metro & Tram ensuring optimum levels of normal and contingency services that best satisfy the different scenarios whilst meeting the target performance requirements for both Operations and Maintenance.
- Ensure strict implementation of the Resource Planning Procedure
- Ensure the services standards can be implemented by the production
- Review and updating of effective and efficient operational roster which meets commercial, operational, and safety requirements
- Ensure correct resource levels are in place to deliver a world class service.
- Monitor and review the effectiveness of the roster arrangements, make necessary adjustments and escal…
- Recommend improvements to provide a productive and efficient service within the whole Dubai Metro & Tram
- Prepare daily/alternate roster arrangements for special events, alternate service patterns and emergency and degraded operations as per operational and maintenance requirement.
- Deal with staff roster issues and make necessary adjustments to provide efficient and effective duty arrangements.
- Ensure integration of the Mandatory Trainings per sections for all shift worker in the resource scheduling.
- Record and update assigned department staff leaves including but not limited to annual leaves, sick leave, Days-in-lieu (DIL) quota and claims in the Human Resource Integrated System.
- Protect information assets and data including both electronic and paper based. Capability / People
- Attend assigned department's meeting when required.
- Perform other duties assigned by the Senior Resource Planner and Resource Planning and Systems Manager. Dimensions
- Office environment. Occasional travel may be required.
- Extended

working hours
may be necessary, subject to operational needs and managerial request. Minimum Qualifications Education
- Bachelor's degree in data science or similar
- Bachelors Degree Experience
- 3-5 experience years in Rail Industry
- 1 Year experience in Resource Planning and Workforce Allocation
- 1 Year experience as Daty Analys
- Same as required Skills / Training
- Fluent in English.
- Microsoft Office Proficient – Intermediate Level
- Advance Level in Excel
- Workforce Resource Planning Training Job Segment: Event Planning, Information Security, Compliance, Claims, Engineer, Hospitality, Technology, Legal, Insurance, Engineering