Senior Ecommerce Manager

Senior Ecommerce Manager Job Snapshot
- Role: Senior Ecommerce Manager
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Location:
Dubai, United Arab Emirates
- Industry: Retail
- Function: Retail
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Experience:
10 years of experience plus 5 years of related experience in a similar role, as specified by the employer
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Job Type
Full Time
- Work Arrangement: On-site Position Overview GMG is seeking an experienced Senior Ecommerce Manager to lead the commercial strategy, financial performance and end-to-end operations of its assigned ecommerce platforms in Dubai, United Arab Emirates. The Senior Ecommerce Manager will take full ownership of the ecommerce business, including profit and loss (P&L) accountability, revenue growth, profitability, budgeting, digital marketing, product assortment, customer experience and operational efficiency. This senior management position requires a commercially driven professional who can integrate buying, merchandising, performance marketing, technology, supply chain and customer retention into a coordinated ecommerce growth strategy. The successful candidate will be responsible for achieving revenue and EBIT targets, optimising marketing investments, improving digital conversion rates, strengthening fulfilment performance and delivering a seamless omnichannel customer experience. Job Details
- Country: United Arab Emirates
- City: Dubai
- Industry: Retail
- Function: Retail
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Salary:
Not disclosed
- Gender: No Preference
- Candidate Nationality: Not specified
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Job Type
Full Time
- Work Arrangement: On-site

Key Responsibilities
- Ecommerce Business Strategy and Leadership
- Lead the overall commercial strategy and operational performance of assigned ecommerce platforms.
- Take full accountability for ecommerce business growth and sustainable profitability.
- Develop integrated strategies covering product assortment, marketing, technology, operations and customer experience.
- Align ecommerce priorities with business objectives and financial performance targets.
- Identify commercial opportunities to strengthen digital sales and platform performance.
- Coordinate cross-functional initiatives that support revenue growth and operational excellence.
- Lead ecommerce teams and collaborate with business stakeholders to execute strategic priorities.
- Maintain ownership of the complete ecommerce value chain, from product selection through customer fulfilment and retention.
- Profit and Loss Management
- Take full ownership of the profit and loss performance of assigned ecommerce platforms.
- Manage top-line revenue and bottom-line earnings before interest and taxes (EBIT).
- Monitor ecommerce profitability and identify opportunities to improve financial performance.
- Evaluate the commercial impact of marketing expenditure, operational costs and inventory investments.
- Ensure business decisions support revenue targets and sustainable profitability.
- Use financial and commercial performance information to guide ecommerce strategy.
- Maintain accountability for financial outcomes across the assigned digital business.
- Budgeting and Financial Forecasting
- Develop ecommerce budgets aligned with business growth objectives.
- Prepare and manage monthly rolling financial forecasts.
- Monitor marketing expenditure against commercial performance targets.
- Evaluate operational costs and inventory investment requirements.
- Coordinate financial planning with relevant commercial and operational teams.
- Identify financial performance gaps and recommend appropriate corrective measures.
- Support effective allocation of resources across ecommerce activities.
- Ensure financial planning reflects business priorities and expected commercial outcomes.
- Buying and Merchandise Planning
- Collaborate with Buying and Merchandising teams on seasonal product assortment planning.
- Provide ecommerce demand insights to support product range selection.
- Influence Open-to-Buy (OTB) planning according to digital sales requirements.
- Evaluate product assortment opportunities based on regional market trends.
- Support alignment between product availability and customer demand.
- Work with merchandising stakeholders to optimise the online product mix.
- Contribute commercial insights that strengthen product performance across digital platforms.
- Ensure buying and assortment decisions support ecommerce growth and profitability objectives.
- Digital Trading and Promotional Planning
- Lead the ecommerce trading and digital marketing calendar.
- Plan and coordinate promotional campaigns across digital customer touchpoints.
- Oversee major commercial events and brand promotional activities.
- Align promotional strategies with revenue targets and business priorities.
- Coordinate trading activities with buying, merchandising and marketing teams.
- Monitor the commercial effectiveness of promotional initiatives.
- Identify opportunities to improve digital sales performance through coordinated trading activities.