Head of Central Reservation
3 days ago
Head of Central Reservations We are supporting a fast-growing hospitality group in the UAE that is rethinking how centralised operations are led, scaled, and optimised. As the portfolio expands, the organisation is seeking a senior leader to build, lead, and future-proof a large central reservations operation with a strong focus on people leadership, innovation, and operational scale. This role is deliberately open to leaders outside traditional hospitality. What matters is your ability to lead large teams, drive change, and design smarter ways of working in high-volume environments. The Role As Head of Central Reservations, you will take full ownership of a centralised team responsible for managing demand across a growing portfolio. You will operate as a transformation-minded leader, balancing performance, engagement, and innovation while preparing the function for continued growth. Key Responsibilities - Lead a centralised operation with a strong focus on people, structure, and performance - Build a high-engagement culture with clear accountability and leadership depth - Redesign workflows, processes, and service models to improve efficiency and responsiveness - Drive innovation through technology adoption, automation, and data-driven decision-making - Establish and track KPIs aligned to service quality, productivity, and commercial outcomes - Partner closely with commercial, digital, and operations teams to support demand management - Lead change initiatives, including transformation, restructuring, or rapid growth phases Ideal Background We are open to candidates from other sectors, including but not limited to: - Shared services or contact centre leadership - E-commerce or digital operations - Airlines, travel tech, logistics, or mobility platforms - Fintech, telecom, or large-scale customer operations - Retail or consumer service organisations with centralised teams You will likely bring: - Proven experience leading a large team - Strong people leadership and change management capability - A data-literate, commercially minded approach - Experience implementing new processes, systems, or operating models - Confidence operating in fast-growth, evolving environments #J-18808-Ljbffr
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Head of Central Reservation
3 days ago
dubai, United Arab Emirates ARK HR Management Consultancy Full timeAbout the job Head of Central Reservation Head of Central Reservations We are supporting a fast‑growing hospitality group in the UAE that is rethinking how centralised operations are led, scaled, and optimised. As the portfolio expands, the organisation is seeking a senior leader to build, lead, and future‑proof a large central reservations operation...
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Head of Central Reservation
3 days ago
dubai, United Arab Emirates ARK HR Management Consultancy Full timeAbout the job Head of Central Reservation Head of Central Reservations We are supporting a fast‑growing hospitality group in the UAE that is rethinking how centralised operations are led, scaled, and optimised. As the portfolio expands, the organisation is seeking a senior leader to build, lead, and future‑proof a large central reservations operation...
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Head of Central Reservation
4 days ago
Dubai, United Arab Emirates ARK HR Management Consultancy Full timeAbout the job Head of Central Reservation Head of Central Reservations We are supporting a fast‑growing hospitality group in the UAE that is rethinking how centralised operations are led, scaled, and optimised. As the portfolio expands, the organisation is seeking a senior leader to build, lead, and future‑proof a large central reservations operation...
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Head of Central Reservation
4 days ago
Dubai, United Arab Emirates ARK HR Management Consultancy Full timeAbout the job Head of Central Reservation Head of Central Reservations We are supporting a fast‑growing hospitality group in the UAE that is rethinking how centralised operations are led, scaled, and optimised. As the portfolio expands, the organisation is seeking a senior leader to build, lead, and future‑proof a large central reservations operation...
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Head of Central Reservation
5 days ago
dubai, United Arab Emirates ARK People Solutions Full timeHead of Central Reservations We are supporting a fast-growing hospitality group in the UAE that is rethinking how centralised operations are led, scaled, and optimised. As the portfolio expands, the organisation is seeking a senior leader to build, lead, and future-proof a large central reservations operation with a strong focus on people leadership,...
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Head of Central Reservation
4 days ago
Dubai, United Arab Emirates ARK People Solutions Full timeHead of Central Reservations We are supporting a fast-growing hospitality group in the UAE that is rethinking how centralised operations are led, scaled, and optimised. As the portfolio expands, the organisation is seeking a senior leader to build, lead, and future-proof a large central reservations operation with a strong focus on people leadership,...
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Head of Central Reservation
1 day ago
dubai, United Arab Emirates ARK People Solutions Full timeHead of Central Reservations We are supporting a fast-growing hospitality group in the UAE that is rethinking how centralised operations are led, scaled, and optimised. As the portfolio expands, the organisation is seeking a senior leader to build, lead, and future-proof a large central reservations operation with a strong focus on people leadership,...
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Head of Central Reservation
4 days ago
Dubai, United Arab Emirates ARK People Solutions Full timeOverview Head of Central Reservations We are supporting a fast-growing hospitality group in the UAE that is rethinking how centralised operations are led, scaled, and optimised. As the portfolio expands, the organisation is seeking a senior leader to build, lead, and future-proof a large central reservations operation with a strong focus on people...
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Head of Central Reservation
4 days ago
Dubai, United Arab Emirates ARK People Solutions Full timeHead of Central Reservations We are supporting a fast-growing hospitality group in the UAE that is rethinking how centralised operations are led, scaled, and optimised. As the portfolio expands, the organisation is seeking a senior leader to build, lead, and future-proof a large central reservations operation with a strong focus on people leadership,...
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Head of Central Reservation
5 days ago
Dubai, Dubai, United Arab Emirates ARK People Solutions Full timeHead of Central ReservationsWe are supporting a fast-growing hospitality group in the UAE that is rethinking how centralised operations are led, scaled, and optimised. As the portfolio expands, the organisation is seeking a senior leader tobuild, lead, and future-proof a large central reservations operationwith a strong focus on people leadership,...
