House Manager – VVIP Household

JOB DESCRIPTION
Experienced House Manager – VVIP Royal Family Position: House Manager

Experience:
5–10 years Industry: Private Household / VVIP / Royal Family Employment Type: Full-Time

Location:
UAE Reporting To: Principal / Household Management Position Overview We are seeking an experienced, highly professional, and discreet House Manager to oversee the day-to-day operations of a VVIP/Royal Family private residence. The successful candidate will be responsible for ensuring the smooth, efficient, and exceptional management of the household, including staff supervision, guest services, property operations, inventory, and coordination with external service providers. The ideal candidate must have proven experience working in luxury private residences, royal households, UHNW/VVIP households, luxury hotels, or high-end hospitality environments, with excellent organizational, communication, and leadership skills.

Key Responsibilities
- Manage the overall day-to-day operations of the private residence and ensure the highest standards of service.
- Supervise, coordinate, and manage household staff, including housekeepers, butlers, drivers, nannies, chefs, gardeners, maintenance personnel, and other support staff.
- Prepare staff duty rosters, schedules, leave plans, and daily task allocations.
- Ensure household staff maintain exceptional standards of grooming, etiquette, discipline, confidentiality, and professionalism.
- Coordinate daily household activities according to the Principal’s requirements and preferences.
- Ensure guest rooms, dining areas, living spaces, and other areas are maintained to impeccable standards.
- Coordinate formal and informal events, family gatherings, dinners, and VVIP guest visits.
- Manage household inventories, including food, beverages, cleaning materials, linen, amenities, uniforms, and other supplies.
- Monitor stock levels and coordinate purchasing and replenishment as required.
- Liaise with vendors, contractors, maintenance teams, security, and other external service providers.
- Oversee household maintenance and ensure issues are addressed promptly.
- Coordinate with chefs and kitchen staff regarding menus, special requirements, dietary preferences, and meal schedules.
- Ensure appropriate preparation and service for official and private functions.
- Maintain accurate household records, inventories, schedules, and operational reports.
- Monitor household expenses and coordinate purchases within approved budgets.
- Ensure compliance with household procedures, safety standards, and security protocols.
- Handle sensitive information with the highest level of confidentiality and discretion.
- Anticipate the Principal’s and family’s requirements and provide proactive solutions.
- Coordinate arrivals, departures, transportation, appointments, and other household-related arrangements when required.
- Conduct regular inspections of the residence to ensure cleanliness, presentation, maintenance, and readiness.
- Train, mentor, and evaluate household staff to maintain consistent service standards.
- Manage unexpected situations and emergencies calmly and professionally.
- Perform any other household management duties assigned by the Principal or authorized representative. Candidate Requirements
- 5–10 years of proven experience as a House Manager, Estate Manager, Butler Manager, Household Manager, Residence Manager, or similar position.
- Previous experience in a VVIP, Royal Family, UHNW private household, luxury residence, palace, five-star hotel, or premium hospitality environment is highly preferred.
- Strong knowledge of luxury household operations and service standards.
- Proven experience managing and supervising a multicultural household team.
- Excellent leadership, interpersonal, and communication skills.
- Strong organizational and time-management abilities.
- Excellent attention to detail and ability to multitask.
- Professional appearance, manners, and impeccable personal presentation.
- Strong knowledge of formal dining, guest service, household etiquette, and VIP protocols.
- Ability to maintain strict confidentiality and discretion at all times.
- Flexible and willing to work according to the requirements of a VVIP household.
- Ability to remain calm and professional under pressure.
- Good computer skills, including Microsoft Office and basic reporting/documentation.
- Excellent English communication skills. Additional languages are an advantage.
- UAE/GCC private household experience is preferred. Key Competencies
- Household Operations Management
- Staff Leadership & Supervision
- VVIP / Royal Protocol
- Luxury Guest Services
- Event & Function Coordination
- Inventory & Procurement Management
- Vendor & Contractor Coordination
- Housekeeping Standards
- Confidentiality & Discretion
- Problem Solving
- Attention to Detail
- Time Management
- Communication & Interpersonal Skills
- Crisis & Emergency Ma