Luxury Aftersales Leader, UAE Service Center

Al Ghurair is seeking a senior leader to oversee the UAE service center, ensuring a luxury-level customer journey aligned with EXEED brand standards. The role focuses on driving profitability, efficiency, and exceptional service delivery. Responsibilities include managing service advisors and technicians, maintaining warranty compliance, and delivering top-tier CSI/NPS scores while developing a high-performing team in a premium automotive environment.