Head of Commercial

Overview Head of Commercial role at Circles Circles is a global technology company reimagining the telco industry with its SaaS platform. Circles partners with leading telco operators across multiple countries and continents, delivering digital brands and experiences to millions of consumers. The company operates Circles.Life, Circles Aspire, and Jetpac, with backing from global investors. We are hiring a Head of Commercial to lead and execute the end-to-end commercial strategy for a new digital telco brand launching in the MENA region. This is a pivotal leadership role with direct accountability for revenue growth, pricing strategy, customer value management (CVM), and commercial partnerships. As a key member of the founding country leadership team, you will shape the brand’s commercial engine from the ground up, including building offers, bundles, and monetisation strategies to drive customer acquisition, retention, and profitability in a competitive digital environment. What You Will Be Doing - Own the commercial strategy and execution: Design and execute the commercial roadmap, including pricing architecture, CVM strategies, growth modeling, and competitive differentiation. - Develop compelling product offers: Collaborate with the Head of Product and DASS Strategy and Value Proposition teams to create customer-centric propositions, plans, and bundles aligned with market needs and unit economics. - Revenue and profitability ownership: Build business models, track commercial performance, and manage P&L levers to deliver topline growth and margin discipline. - Lead pricing and monetization: Establish dynamic pricing based on insights, benchmarks, and testing (e.g., conjoint analyses, pricing ladder). - Lead commercial negotiations: Lead negotiations with partners, payment providers, and digital ecosystem players. - Cross-functional leadership: Work with product, marketing, and operations to embed commercial goals across GTM plans and digital journeys. What We Are Looking For - 15+ years of experience in commercial leadership or strategic roles in telco (B2C), digital consumer services, or B2C tech businesses. - Proven track record in launching or scaling digital-first propositions in B2C markets. - Deep understanding of B2C telco P&L levers, pricing strategy, CVM, and monetization models (tiered plans, bundling, freemium/upsell, partner-based GTM). - Experience working across cross-functional squads with influence over product, marketing, finance, and channel operations. - MENA experience is strongly preferred; understanding of regulatory dynamics and customer behavior in the region is a plus. - Operated in fast-paced, greenfield or high-growth environments, ideally in MENA. - Strategic thinker with execution mindset, ability to navigate ambiguity, prioritize, and deliver commercial impact. Other Details - Seniority level: Mid-Senior level - Employment type: Full-time - Job function: Sales and Management - Industries: Technology, Information and Internet Circles is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, disability or age. Data Protection and Privacy Statement By submitting an application for this position, you consent to Circles’ Candidate Data Protection and Privacy Policy. You acknowledge your rights regarding your personal data and understand that data may be transferred internationally where applicable. You may withdraw consent at any time, which may affect our ability to consider your application. Please do not forward resumes to our jobs alias or Circles employees. Circles will not be held accountable for fees related to unsolicited resumes not uploaded via our ATS. #J-18808-Ljbffr