Automotive Team leader

منذ 2 أيام

Al Ain City, Abu Dhabi, الإمارات العربية المتحدة ROYAL SWISS AUTO SERVICES LLC دوام كامل
ResponsibilitiesSupervise and coordinate the daily activities of quick service technicians and support staffAssign work to team members and monitor workflow to ensure timely service deliveryEnsure all services including oil changes, tire rotation, battery replacement, fluid top-ups, and basic inspections are completed accurately and efficientlyMonitor service quality and conduct final checks before vehicle handoverEnsure compliance with health, safety, environmental, and company operating proceduresCoach, train, and motivate team members to improve technical skills and customer serviceSupport technicians in diagnosing and resolving basic service-related issuesCoordinate with Service Advisors to manage customer appointments, walk-ins, and service updatesMonitor workshop productivity, turnaround times, and technician performanceEnsure workshop tools, equipment, and service bays are clean, organized, and properly maintainedMonitor inventory of oils, filters, tires, batteries, and other consumables and report replenishment requirementsHandle customer concerns professionally and ensure high levels of customer satisfactionPrepare daily operational reports and support the Service Manager in achieving business objectivesWith Driving License