Client Relations Executive – Dubai
منذ يوم
Dubai, Dubai Emirate, الإمارات العربية المتحدة
Worldwide Property Co.
دوام كامل
201,000 € - 357,000 € عقد
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Worldwide Property Company is seeking a Client Relations Executive to join its Dubai office and act as the first point of contact for inbound property and finance enquiries across Worldwide Property Co., Worldwide Property Finance and Pontcanna Private Finance.
This is not an administrative or passive role. You will speak with international buyers looking to purchase €1 million-plus properties in some of Europe's most sought-after markets, as well as clients seeking six
- and seven-figure mortgage solutions. Your role will be to understand what each client needs, qualify their enquiry intelligently and ensure they are introduced to the right person at the right moment.
Key responsibilities
include:
- Handling inbound enquiries by telephone, email and WhatsApp
- Conducting initial qualification calls to understand each client's requirements, target market, budget, timeline and level of readiness
- Routing enquiries to the appropriate Property Adviser, Finance Broker or senior team member
- Preparing clear and accurate client handover notes in Pipedrive
- Identifying appropriate opportunities to introduce complementary services, including foreign exchange, furniture and interior design, and insurance
- Maintaining accurate and up-to-date records of enquiries, conversations and next steps
- Following up professionally with warm leads that have not yet progressed
- Working closely with the Sales Manager and wider international team
- Representing Worldwide Property Co. with warmth, credibility and professionalism at every client touchpoint Candidates should be based in Dubai or planning to relocate to Dubai and have fluent spoken and written English. Experience handling inbound enquiries within a premium or luxury environment, such as real estate, financial services or hospitality, is essential. Candidates should also be confident on the telephone, highly organised, attentive to detail and comfortable using CRM systems. Knowledge of European luxury property markets, experience in mortgage or financial services, additional French or Spanish language skills and familiarity with Pipedrive are desirable. This is a full-time, office-based position in Dubai. The role offers a competitive base salary plus performance-related commission on qualifying introductions that result in completed property or finance transactions.
- and seven-figure mortgage solutions. Your role will be to understand what each client needs, qualify their enquiry intelligently and ensure they are introduced to the right person at the right moment.
Key responsibilities
include:
- Handling inbound enquiries by telephone, email and WhatsApp
- Conducting initial qualification calls to understand each client's requirements, target market, budget, timeline and level of readiness
- Routing enquiries to the appropriate Property Adviser, Finance Broker or senior team member
- Preparing clear and accurate client handover notes in Pipedrive
- Identifying appropriate opportunities to introduce complementary services, including foreign exchange, furniture and interior design, and insurance
- Maintaining accurate and up-to-date records of enquiries, conversations and next steps
- Following up professionally with warm leads that have not yet progressed
- Working closely with the Sales Manager and wider international team
- Representing Worldwide Property Co. with warmth, credibility and professionalism at every client touchpoint Candidates should be based in Dubai or planning to relocate to Dubai and have fluent spoken and written English. Experience handling inbound enquiries within a premium or luxury environment, such as real estate, financial services or hospitality, is essential. Candidates should also be confident on the telephone, highly organised, attentive to detail and comfortable using CRM systems. Knowledge of European luxury property markets, experience in mortgage or financial services, additional French or Spanish language skills and familiarity with Pipedrive are desirable. This is a full-time, office-based position in Dubai. The role offers a competitive base salary plus performance-related commission on qualifying introductions that result in completed property or finance transactions.