Payment Operations
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Location:
Downtown Dubai, UAE
Salary:
AED 7,500 – 9,800 per month (Total Compensation) Annual Bonus: Performance-based, subject to annual evaluation
Key Responsibilities
Monitor and manage daily payment channel operations, ensuring high transaction success rates and system stability. Track deposit and withdrawal transactions, identify irregularities, and resolve transaction-related issues promptly. Handle user payment inquiries, failed transactions, and exceptional orders to improve the overall payment experience. Assist in coordinating with and maintaining relationships with third-party payment service providers. Prepare regular operational reports, analyze transaction data, and support payment performance optimization. Ensure daily payment operations comply with internal risk management policies and regulatory requirements. Requirements Bachelor's degree or above, preferably in Finance, Accounting, or a related field. Proficiency in both English and Chinese is mandatory. Open to candidates of all nationalities; Chinese-speaking candidates are preferred. 2–3 years of experience in payment operations, financial services, fintech, or the internet industry is preferred. Fresh graduates or candidates with limited experience may also be considered if they demonstrate strong potential and the following qualities: Quick thinking and strong problem-solving abilities. Excellent numerical sensitivity and analytical skills. Good understanding of financial systems, payment processes, and fund flows. Fast learning ability, strong initiative, and adaptability. Basic data processing and reporting skills, particularly proficiency in Microsoft Excel. Detail-oriented, responsible, and execution-driven, with strong communication and coordination skills. Compensation & Benefits Monthly Total Compensation: AED 7,500 – 9,800. Annual Performance Bonus: Awarded based on individual performance and annual evaluation. Work
Location:
Downtown Dubai
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