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Oliver Wyman – Associate – Private Capital – Dubai

1 week ago

Dubai, Dubai, United Arab Emirates AE009 Oliver Wyman FZ-Llc Full time
As a Mortgage Advisor, you will join our elite team of experienced mortgage brokers with an average industry experience of 10+ years. This is an entry-level role that will give those with an interest in building a career in financial services an opportunity to learn and grow in a fast-paced, high-performance environment.

Our team of Mortgage Advisors will deliver unbiased advice to customers seeking home financing solutions for their purchase and refinance. They will go through an extensive training program and learn about mortgage products, real estate transaction flow as well as our operational systems and processes.

Key Responsibilities

- Deliver a superior customer experience to our online leads by responding to their inquiries in a timely manner.
- Advise clients on the right mortgage product for their home buying or refinance.
- Collaborate with the property finder sales and business development team to build a portfolio of real estate referral channel partners.
- Support clients through the loan process from application to closing.
- Prospect for new business by connecting with our extensive database of clients.

Desired Qualifications

- Proven track record in meeting or exceeding sales targets.
- 2+ years experience in sales or business development in a direct to consumer role.
- Superb communication skills.
- General understanding of the real estate and financial services industry in the UAE.
- Multilingual candidates are always preferred.

Other Capabilities

- Proficiency in MS Office Suite, PDF and CRM software.
- Effective communication skills.

Property Finder Principles

- Move fast and make things.
- Data beats opinions.
- Don't confuse motion with progress.
- Failure is success if we learn from it.
- People over pixels.

Knowledge of Mortgage Products

- In-depth knowledge of various mortgage products, including fixed-rate mortgages, adjustable-rate mortgages, interest-only loans, FHA loans, VA loans, and jumbo loans.
- Understanding of government-backed loans, conventional loans, and specialized mortgages for first-time buyers or people with poor credit.
- Ability to assess clients' financial situations, including income, debts, assets, and credit scores, to recommend the most suitable mortgage options.
- Familiarity with debt-to-income ratio (DTI), loan-to-value (LTV), and other financial metrics used in mortgage lending.

Regulatory Knowledge

- A thorough understanding of mortgage laws and regulations, including those from government agencies (e.g., Consumer Financial Protection Bureau (CFPB), Federal Housing Administration (FHA), Fannie Mae, Freddie Mac).
- Staying updated on changes in mortgage lending regulations, financial industry standards, and consumer protection laws.

Client Relationship Management

- Excellent customer service skills, with the ability to build trust and long-term relationships with clients.
- Clear communication skills to explain complex mortgage terms and processes in an understandable way.
- Active listening to understand clients' needs and provide personalized mortgage solutions.

Loan Application Process Knowledge

- Knowledge of the mortgage application process, including gathering necessary documentation (e.g., income verification, credit reports, tax returns), submitting loan applications, and managing the approval process.
- Ability to guide clients through the underwriting, approval, and closing stages of the mortgage process.

Sales and Negotiation Skills

- Strong sales skills to effectively promote mortgage products and close deals.
- Ability to negotiate terms between clients and lenders, ensuring the best possible deal for the client.
- Building relationships with lenders to have access to a wide range of mortgage products.

Risk Management and Credit Assessment

- Understanding of credit scoring systems and how they impact mortgage approval.
- Ability to assess the risk profile of potential borrowers and match them with appropriate lenders.

Attention to Detail

- Ensuring all paperwork, documentation, and legal requirements are completed accurately and on time.
- Reviewing contracts, terms, and conditions to ensure clients understand their obligations.
- Proficiency with mortgage-related software tools for processing applications, managing client data, and tracking the loan process.
- Familiarity with online platforms, loan calculators, and other tools used to provide quick estimates to clients.

Networking and Market Knowledge

- Building relationships with real estate agents, financial planners, and other professionals in the housing industry to generate leads and referrals.
- Staying informed about housing market trends and local property values to better advise clients.

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