Teller
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بالمتابعة، فإنك توافق على الشروط & سياسة الخصوصية.
Job Description
Role : Teller
Location:
Shaikh Khalifa Energy Complex Branch Role Purpose: Delivering quality teller service to customers via accurate and efficient processing, while projecting ADIB’s professional image in all interpersonal dealings. Key Accountabilities of the role
- Processing of all teller counter service transactions such as cash deposits & cash withdrawals and other transactions such as drafts, telegraphic-transfers, payment orders, standing orders, foreign currency purchase & sales, cheque deposits etc., in line with operational policies & procedures
- Where centralized telegraphic transfers are involved liaise with Treasury department to obtain best rates for VIP & or high net worth customers in coordination with HOP’s.
- These responsibilities may also include serving Private Banking customers at separate counters and also processing any other counter service transaction introduced by ADIB from time to time.
- Cross sell or identify and refer product inquiries from prospective customers to Sales staff.
- General reconciliation & control activities:
- Act as the one of dual custodian for branch vault cash and security stationery Assist HOP as the second custodian for dual control. Cash reconciliation & balancing End of day balancing General filing
- Ensure proper understanding and processing for all centralized activities as per Branch Operations Centralization Projects. Specialist Skills / Technical Knowledge Required for this role
- 1.knowledge of ADIB’s Retail Banking products & services
- 2.knowledge of ADIB’s Operational Policies & Procedures
- 3.
Knowledge of UAE banking practices , regulations & risks
- 4.
General awareness of competitors in the local market
- 5.
Thorough Knowledge of all the Regulations issued by Central Bank of UAE
- 6.
Fair knowledge of service standards
- 7.
Knowledge of Cross Sales
- 8.
Computer skills Previous experience required (if any) 1. Minimum two (02) months experience/ training as teller in a banking environment/ADIB Academy
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