Waitress

منذ يوم

Dubai, Dubai Emirate, الإمارات العربية المتحدة Foodmark Division - Landmark Group دوام كامل ‏67,000 € - ‏100,000 € عقد
A Guest Service Italian Dining Experience Warmly welcome and seat guests presenting menus daily chef specials and seasonal promotions Deliver authentic Italian dining etiquette serving courses progressively Antipasti Primi Secondi Dolci Provide detailed descriptions of dishes ingredients cooking methods pasta shapes sauces cheeses e g Parmigiano-Reggiano Burrata Gorgonzola and regional origins Inquire proactively about dietary preferences allergies gluten dairy nuts shellfish and relay them accurately to the kitchen B Wine Beverage Food Pairing Recommend suitable Italian wine pairings e g Chianti Pinot Grigio Prosecco Barolo and Italian beverages Aperitifs Digestifs Espressos Negroni Limoncello Execute standard wine opening pouring and glass-presentation techniques at the table C Order Taking POS Operations Accurately take orders manually or via handheld POS KOT systems and communicate special requests to the kitchen Monitor order turnaround times and coordinate with the kitchen pass to ensure timely delivery of hot fresh food Handle bill generation check verification split bills and process cash card digital payments accurately D Table Station Maintenance Set up clear and reset tables according to fine-dining trattoria standard operating procedures SOPs Perform mise-en-place fold napkins polish glassware and cutlery refill condiment sets olive oil balsamic vinegar pepper mills Ensure strict adherence to food safety hygiene sanitization and cleanliness protocols across the dining area E Upselling Sales Generation Proactively suggest appetizers side dishes signature mocktails cocktails specialty desserts e g Tiramisu Panna Cotta and digestifs to maximize average guest spend F Guest Relations Issue Resolution Regularly check back on guest satisfaction throughout the meal without being intrusive Handle minor guest feedback or complaints politely and elevate complex matters immediately to the Floor Supervisor Manager 1–5 years of experience as a waitress in a restaurant, café, or hotel; Italian dining experience preferred.
Good communication and customer service skills.
Basic knowledge of Italian dishes, beverages, and service standards.
Presentable, well-groomed, and customer-focused.
Able to work in a fast-paced environment and handle peak-hour service efficiently.
Team player with a positive attitude and willingness to learn.