Assistant Front Office Manager

1 day ago


Dubai, Dubai, United Arab Emirates Emirates Grand Hotel Full time
We are looking for an Assistant Front Office Manager to join one of our properties. Interested applicants should upload their updated CV with a recent photo. Only shortlisted applicants will be contacted by the HR Department.

Key Responsibilities:

- Assist the Front Office Manager in all aspects of the department and ensure service standards are followed.
- Supervise the performance of the Reception, Concierge, Guest Relations, and Telephone Operators to ensure that guests receive prompt, cordial attention & employee recognition.
- Plan strategies and policies to attain overall goals and objectives concerning the department's operations.
- Communicate through pre-shift logs, emails, and departmental meetings all pertinent information for the respective shift and areas of operation.
- Assist guests regarding hotel facilities in an informative and helpful way.

Your experience and skills include:

- Ability to work well under pressure in a fast-paced environment.
- Excellent communication skills and a professional presentation.
- Ability to work cohesively and lead fellow colleagues as part of a team.

Qualifications:

- Has at least 5 years of hospitality experience.
- Experience working in a 4- or 5-star hotel.
- Knowledge of Opera System is a MUST.
- Currently in the UAE.
- Preferably on a visit or cancelled visa.

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