Principal Product Manager

You Will Own the GCC growth strategy and roadmap. Develop a deep understanding of Gulf customers, market dynamics, competitive trends and regulatory developments to define a high‑impact roadmap. You will be accountable for driving acquisition, activation, retention and revenue outcomes across the region. Act as the regional product leader. Partner closely with business, compliance, risk, engineering, design, analytics and operations leaders to identify growth opportunities, align priorities and ensure successful execution. Influence decisions well beyond your direct area of ownership. Build deep customer and market expertise. Develop genuine empathy for migrant and expatriate senders, understanding their needs for trust, speed, transparency, affordability and payout reliability. Use customer insights to identify opportunities and remove friction across the customer journey. Leverage AI to accelerate product development. Use modern AI tools to enhance customer research, discovery, experimentation, analysis and product development. Help the organization identify opportunities where AI can improve customer experiences, increase operational efficiency and accelerate learning. Prototype and validate ideas quickly. Use prototypes, AI‑assisted development tools and rapid experimentation techniques to turn concepts into tangible experiences that teams and customers can evaluate. Reduce the time between idea generation and validated learning. Run a high‑velocity experimentation engine. Navigate fintech complexity with confidence. Deliver innovative experiences while operating within highly regulated environments. Work effectively across KYC, AML, fraud, risk, payments, FX and regulatory requirements, partnering closely with Compliance and Risk teams to enable growth responsibly. Partner with engineering on critical technical decisions. Translate business and customer problems into clear technical opportunities, evaluate trade‑offs and influence architectural decisions that impact speed, scalability, resilience and long‑term flexibility. Collaborate with design to create intuitive and culturally relevant experiences, ensuring products resonate with a multilingual, mobile‑first customer base while maintaining a high bar for usability and customer delight. Drive data‑informed decision‑making. Partner with analytics to define success metrics, evaluate business impact, identify opportunities and guide investment decisions through a combination of quantitative analysis and customer insight. Raise the bar across the organization. Mentor product managers and cross‑functional partners, share best practices and help shape how product management is practiced across the region and company. Communicate with clarity and influence, aligning executives, cross‑functional teams and external stakeholders around strategy, priorities, trade‑offs and results. You Have Must‑Haves
- 10 years of product management experience, ideally in fintech, payments or another regulated high‑trust consumer domain, with a track record of product‑led growth across acquisition, retention and revenue.
- A genuine builder who prototypes their own ideas and is fluent with modern AI tools such as agentic coding assistants and LLM‑based prototyping, research and analysis tools.
- Fintech depth, with a deep understanding of money movement and the constraints that come with KYC, AML, fraud and risk, FX, and pay‑in and payout rails, and the realities of building under financial regulation.
- Exceptional analytical and structured problem‑solving skills, with hands‑on experience in product analytics and experimentation, including A/B testing tools such as Statsig, Google Analytics, Amplitude or Mixpanel, and comfort analyzing ambiguous data.
- A track record of setting product strategy, road‑mapping and prioritization at a scope and level of ambiguity consistent with a Principal / L4 PM owning a product suite or company‑level initiative end‑to‑end.
- A founder mindset and strong bias for action. Comfortable operating in the weeds and at 30,000 feet.
- Strategic, customer‑obsessed mindset, with the ability to identify the highest‑impact friction and define the bets that delight customers and compound growth.
- Experience improving acquisition and retention through growth loops and compelling product experiences that drive engagement and NPV.
- Strong written and verbal communication skills, with the ability to align engineering, design, data and business partners around a shared, data‑driven vision.
- End‑to‑end product ownership, from customer discovery and market research through go‑to‑market execution and iteration. Nice‑to‑Haves
- Experience building for the GCC or the broader MENA market, or for migrant, expat or emerging‑market consumers.
- Familiarity with the Gulf regulatory environment (SAMA, CBUAE) and the regional payments ecosystem.
- Arabic language skills or experience shipping multilingual and localized products.
- Experience building or