Retail Store Manager

1 week ago

United Arab Emirates Dubai iSTYLE UAE Full time

Job Description Date: Jan 16, 2026 Location: Dubai, AE Company: I STYLE COMPUTERS (L.L.C) Req ID: 2867 Job Title Retail Store Manager Job Scope The Retail Store Manager is accountable for managing the daily store activities from administrative and operational to offering the best customer experience. S/He manages the team towards driving sales, optimizing stock performance and ensuring a proper level of training and knowledge in the store. Main Duties And Responsibilities Technical and Operations - Define, develop and implement the store operational plan as per communicated objectives aiming at exceeding sales objectives - Establish sales budgets and targets, cascade to the team and ensure individual and store targets are met - Apply the Apple planogram - Lead and manage the daily store operational activities to deliver the highest standards of customer service and maximize sales and profitability in line with company's objectives - Follow up on the appearance and maintenance of the store and staff to meet Apple guidelines and evaluate audit/mystery shopper reports for improvements - Ensure a proper storage, tracking and control of inventory and follow up on the merchandising and replenishment of the store while reporting any inventory related issue/opportunity to the Retail Manager - Optimize the floor coverage and prepare schedules while accounting for vacation plans and days off - Develop and maintain good working relationships with customers and back office departments securing a smooth flow of operations - Ensure the cash management policy and all other policies/procedures are implemented in the store and that cash registers are accurately reconciled - Attend to operational problems namely customer complaints, in coordination with the back office,to ensure an uninterrupted operation and achieve customer satisfaction - Conduct periodic market studies and exchange best practices and recommendations with the Retail Manager and other Store - Managers on a regular basis - Prepare and issue periodic reports on store performance and other metrics supporting operational decisions - Work closely with the HR Department on staffing needs and training plans - Ensure that the company's policies and procedures are implemented/applicable at all times Talent Development - Lead and coach the team cultivating empowerment and ownership - Develop capabilities and secure a solid succession plan - Conduct regular performance reviews, identify training needs and oversee development plans. Position Requirements Education Bachelor's degree in Business Administration or any other related field. Experience At least 5 years of relevant experience.

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