associate - trade operations

At The Furchild, we are on a mission to transform the pet food industry. We create fresh, human-grade pet food, tailored to the unique nutritional needs of dogs and cats. Since 2016, we've become the leading natural pet food subscription service in the UAE, delivering directly to our customers' doors and helping pets live their healthiest, happiest lives.

Founded by passionate pet lovers, we're now one of the fastest-growing startups in the UAE, with ambitious plans for 2024. We're looking for an Associate - Trade Operations to join our team and help us shape the future of the pet food industry.

What You'll Love About Us

1. Pet-centric culture: We don't just love pets – we live for them. If you're passionate about animals, you'll fit right in.
2. Fast-growing startup: Be part of an exciting, innovative company disrupting the $90 billion global pet food industry.
3. Diverse and inclusive workplace: We provide equal opportunity and foster a workplace where everyone is embraced without regard to gender identity, race, nationality, or any other characteristic.
4. Growth opportunities: We're expanding fast, and we want you to grow with us.

Job Description

1. Manage an end-to-end shipment of goods in the most timely and economic manner ensuring best value for the company in line with its strategic, financial and operational requirements.
2. Plan and oversee local and global shipments, negotiating with various stakeholders and ensuring excellent customer service.
3. Working with customs brokers and freight forwarders on inbound and outbound shipments, providing necessary documentation and details to clear shipments.
4. Ensure compliance with export/import industry laws and regulations.
5. Provide quotes for large orders, handle tender documents, and finalize contracts for successful bids.
6. Monitor order processing and address complaints or queries.
7. Possess knowledge of export/import laws and regulations.
8. Liaise with authorities such as DAFZA, JAFZA, customs, municipalities and pertinent authorities for compliance on product listings/registration and smooth clearance of goods.
9. Coordinate contracts, negotiate with third parties and suppliers and handle transportation logistics.
10. Assist in inventory management, ensuring accurate tracking of quality, quantity, and stock levels.
11. Ensure and maintain an effective and timely order management and acknowledgement system.
12. Liaises with the Finance Department for opening Letters of Credit, transfers, and Bank Delivery Order for shipment covered by L/C.
13. Coordinate with various departments for the smooth operation of day-to-day activities.
14. Keep logs and records of warehouse stock, supervise inventory of raw materials and arrange stocking.
15. To create and implement effective processes and procedures to ensure the accurate recording of all warehouse transactions.
16. Ensure compliance with all relevant safety, security, quality and environmental management policies, procedures and controls across the operation.
17. Perform other duties and responsibilities as required.

Qualifications

1. A proactive, team-oriented mindset with the ability to thrive in a dynamic, fast-paced startup environment.
2. Proven experience in trade operations, logistics, or customs compliance.
3. Strong knowledge of local and international trade regulations and customs procedures.
4. Knowledge of laws, regulations and ISO/HACCP requirements.
5. Excellent attention to detail and organizational skills.
6. Proficiency in English is mandatory both verbally and written.
7. A bachelor's Degree from an accredited three-year college or university is preferred.
8. Experience with pets or healthy-foods is preferred.

Additional Information

Why Join Us?

We're not just feeding pets – we're changing the way people care for them. At The Furchild, our work is driven by a shared love for animals and a commitment to making a real difference in their lives. When you join us, you're part of something bigger – a company that values innovation, customer satisfaction, and most importantly, the health of pets.

Our Hiring Process

1. Apply: Submit your application, and our team will review your profile.
2. Initial Interview: If your qualifications align, we'll schedule an initial conversation with you.
3. Hiring Manager Interview: Shortlisted candidates will meet with hiring managers.
4. Assessment: Depending on the role, you may be invited for a case study, trial assignment, or coding session.
5. Offer: Successful candidates will receive an offer within 2-3 weeks from their initial application.

Ready to Join Us?

If you're excited about making a difference in the lives of pets and being part of a fun, innovative company, we'd love to hear from you

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