Loss Prevention Officer

4 days ago


Dubai, Dubai, United Arab Emirates MAJID AL FUTTAIM Full time
Roles and responsibilities

1. Risk Assessment and Management

- Hazard Identification: The ability to identify potential risks and hazards in the workplace or environment.

- Risk Analysis: Evaluating the likelihood and impact of identified risks and determining appropriate mitigation strategies.

- Safety Planning: Developing and implementing safety protocols to prevent accidents, theft, or breaches.

2. Surveillance and Monitoring

- Observation Skills: Keen attention to detail to monitor activities and identify suspicious behavior.

- Use of Surveillance Equipment: Operating CCTV cameras and other security devices to monitor premises and detect potential security issues.

- Incident Investigation: Investigating theft, accidents, or other incidents to understand the cause and prevent future occurrences.

3. Knowledge of Safety Regulations and Laws

- Compliance: Understanding and applying workplace safety standards and regulations, such as OSHA (Occupational Safety and Health Administration) in the U.S. or similar bodies in other countries.

- Loss Prevention Laws: Knowledge of legal aspects related to theft prevention, such as search and seizure protocols, and handling suspected shoplifters.

- Emergency Procedures: Knowing how to manage emergency situations, including fire evacuations, first aid, and natural disaster responses.

4. Communication and Interpersonal Skills

- Report Writing: Documenting incidents, observations, and actions taken in a clear, professional manner.

- Conflict Resolution: Addressing conflicts or security breaches calmly and effectively, minimizing escalation.

- Collaboration: Working closely with security teams, managers, and law enforcement agencies when necessary.

5. Security Technology Proficiency

- Alarm Systems: Understanding and operating alarm systems for theft prevention or emergency alerts.

- Security Software: Familiarity with digital tools for monitoring, tracking, and managing security activities (e.g., access control systems).

- Data Protection: Ensuring that sensitive data, such as customer information, is securely handled.

6. Problem-Solving and Analytical Skills

- Critical Thinking: The ability to analyze situations quickly and identify the best course of action.

- Decision-Making: Making effective decisions regarding interventions and responses to potential threats or incidents.

- Proactive Measures: Implementing strategies that reduce risk and prevent future issues before they arise.

Key Responsibilities

- Monitor premises through CCTV cameras and on-site surveillance to detect and prevent theft, vandalism, or other security breaches.
- Conduct regular risk assessments to identify potential safety hazards and propose corrective actions.
- Ensure compliance with workplace safety regulations and safety standards.
- Implement and maintain loss prevention strategies to reduce theft and property damage.
- Investigate incidents such as theft or accidents, preparing detailed reports on findings and actions taken.
- Conduct employee training on safety protocols, emergency procedures, and loss prevention techniques.
- Respond to emergency situations, such as fires, accidents, or break-ins, following established procedures.

Desired candidate profile

- Conduct internal compliance reviews and monitor audit activities within department deadlines.
- Identify operational process gaps and make recommendations for improvement to ensure continuous performance enhancement across Majid Al Futtaim Lifestyle brands and locations.
- Ensure awareness and understanding of Company Policies and Procedures by all employees.
- Continually seek to improve the efficiency and quality of all compliance activities, to reduce the vulnerability of the business to fraud, abuse, and unnecessary wastage.
- Support in the roll-out of educational and training programmes where relevant to business need.
- Collate necessary information to report the progress of the compliance programme in accordance with allocated timeframes.
- Conduct checks on IT assets and ensure that it is compliant with IT policy.
- Build strong professional relationships with all internal customers across head office functions and store management.

Requirements

- Regional Experience is a must.
- Retail Background is a must.
- Graduate in business administration or related field.
- 3-5 years' experience in a Quality assurance / Compliance role.
- Flexibility to travel across the regions.

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