Service Advisor Career Opportunities at Red Fox

Service Advisor Career Opportunities at Red Fox Red Fox is seeking an experienced and customer-focused Service Advisor to join its team in Ras Al Khaimah. This role is ideal for a professional with strong communication skills and solid experience in the UAE automotive or service industry, capable of delivering excellent customer service and operational support. The selected candidate will act as a key link between customers and service operations, ensuring smooth service delivery, effective communication, and high levels of customer satisfaction. Job Title: Service Advisor.

Key Responsibilities
- Greet and assist customers professionally and understand service requirements
- Coordinate with technical teams to ensure timely service delivery
- Provide accurate information on service status, costs, and timelines
- Handle customer inquiries, complaints, and follow-ups
- Maintain service records and update customer information
- Ensure high standards of customer satisfaction and service quality.

Requirements:
- Minimum 5+ years of experience in a similar role
- UAE experience is mandatory
- Valid UAE driving license is required
- Fluent Arabic speaker (strong advantage)
- Excellent communication and customer service skills
- Ability to work in a fast-paced automotive/service environment.

Location:
- Ras Al Khaimah.