Reservations Agent
3 days ago
We are currently seeking for passionate and dynamic guest focused Revenue professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests. Responsibilities - Process and confirm guest room reservations made by clients on the phone, letter or fax - Input all reservations into the computer, recording all pertinent information and attend to inquiries, complaints and requests regarding reservations - Remain up to date with all the promotions in and around the hotel and follow established procedures to process all room reservations, rates, confirmations, hotel facilities, etc. - Show complete product knowledge, understand rate structure and apply rate management - Maintain established filing system for all correspondence and collate reports as required by Reservations Manager or Supervisor - Promote and maintain good public relations and endeavors to maximize business - Maintain an accurate room status at all times - Ensure all incoming calls are answered as per the Rotana standards, information received by fax is inputted and check constantly the incoming e-mails - Organize visa request for hotel guest as per hotel policy and up-sell whenever an opportunity is identified Skills Education, Qualifications & Experiences You should have a diploma / degree within the hospitality field and previous experience in hotel reservations. You must be a computer literate with excellent communication skills, written and oral proficiency in English, while additional language skills are an asset. Knowledge & Competencies The ideal candidate will be customer focused and with an extremely proactive personality and a courteous, dynamic and approachable character. You will work effectively with professionalism and establish effective relationships with internal and external customers. You work independently within a structured environment while possessing following additional competencies: - Understanding the job - Teamwork - Taking Responsibility - Recognising Differences - Adaptability - Customer Focus #J-18808-Ljbffr
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Reservations Agent
2 weeks ago
Fujairah, United Arab Emirates TALENTMATE Full timeReservations Agent 2 days ago Be among the first 25 applicants Job Description A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. What will I be doing? Responsibilities Convert, quickly, inquiries into contracted...
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Reservations Agent
2 weeks ago
Fujairah, United Arab Emirates TALENTMATE Full timeReservations Agent 2 days ago Be among the first 25 applicants Job Description A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. What will I be doing? Responsibilities - Convert, quickly, inquiries into contracted...
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Reservations Agent
1 week ago
Al Fujairah City, Fujairah, United Arab Emirates Fujairah Rotana Resort & Spa Full time 10,000 - 20,000 per yearJob DescriptionWe are currently seeking for passionate and dynamic guest focused Revenue professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.As a Reservations Agent you are responsible to maintain effective communication on all reservations made to ensure smooth...
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Reservations Agent
1 day ago
fujairah, United Arab Emirates Fujairah Rotana Resort & Spa Full timeJob Description We are currently seeking for passionate and dynamic guest focused Revenue professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests. As a Reservations Agent you are responsible to maintain effective communication on all reservations made to ensure...
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Reservation Agent
1 day ago
Fujairah, United Arab Emirates Concorde Hotel Fujairah Full timeEnsuring that all procedures are performed to the hotel's standards. Assist where necessary to ensure optimum service to guests, visitors and other departments. - Maintain complete knowledge of and comply with all departmental policies/service procedures/standards. - Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and...
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Hotel Reservation Agent
2 weeks ago
Fujairah, United Arab Emirates V HOTEL LLC Full timeWe are looking for a **reservation agent** for a 4-star hotel in Fujairah. A minimum of 2 years of experience is required. Free food, accommodation, and visa. **Salary**: AED2,000.00 - AED2,500.00 per month
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Reservation Agent
3 days ago
Fujairah, United Arab Emirates Marriott International, Inc Full time**Additional Information** **Job Number**25038822 **Job Category**Reservations **Location**Le Meridien Al Aqah Beach Resort, Dibba Road, Fujairah, United Arab Emirates, United Arab Emirates **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax,...
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Reservations Agent
3 days ago
Umm al-Quwain City, United Arab Emirates Palma Beach Resort Full time**Company Description** Palma Beach Resort & Spa, established since 1995, offers a blend of Ancient Egyptian architecture and modern luxury amenities for our guests. Situated in Umm al-Quwain, United Arab Emirates, the resort provides deluxe accommodations, suites, and villas with a touch of Ancient Egypt's grandeur. With a total area of 38,200 sq, Palma...
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Reservations Agent
3 weeks ago
Fujairah, United Arab Emirates Marriott Hotels Resorts Full timeDescription Position Summary Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer...
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Reservations Agent
2 weeks ago
Fujairah, United Arab Emirates Marriott Hotels Resorts Full timeDescription POSITION SUMMARY Process all reservation requests changes and cancellations received by phone fax or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee special rate and cancellation policies to callers. Accommodate and document special requests. Answer questions...
