VP, Transformation
7 days ago
Job Description
The role is responsible for driving internal business transformation initiatives by partnering with key PCG, Enablement & Control stakeholders
- Lead Transformation initiative implementation teams comprising staff across business and enablement/support functions, using influence to ensure initiatives are delivered on-time and generate the desired business impact
- Apply strong organisation skills and governance best practices to create transparency on workstream and initiative performance
- Take ownership of workstream issues and challenges, deploying problem solving and analytical skills, content knowledge and influence to collaboratively develop resolutions that deliver the desired impact.
- Drive communication for relevant initiatives (as required)
- Develop effective relationships including spearheading Change Management within PCG
- Build and maintain strong business relationships with cross-functional colleagues to positively influence the strategic direction of the business
- Lead simplification of CX E2E journeys to create transformational experiences through digital assets
Behavioural Skills
- Self-starter – the incumbent must be able to lead workshops and help formulate requirements, options and solutions with an ability to get things done through others; able to identify proactive, innovative solutions to meet the changing needs of the business
- Strong analytical, problem solving and execution mindset
- Customer Focus – understand customer perspective when developing requirements and ensuring fit for purpose customer friendly solution are designed
- Strong communication skills are required to draw out requirements and to challenge where appropriate and to establish bond with key stakeholders
- A high degree of self-assurance/initiative and business sense is required to perform responsibilities independently or collaboratively in a team environment as required
Qualifications
- Must have Masters or Bachelor's Degree in business related fields
- 10+ years experience in Banking Industry, preferably corporate and investment banking
- Must have experience in Strategy, Business management and/or Operations/Technology project execution with strong written and verbal communication skills
- Strong Project Management skills required to drive a large scale transformation
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