Technical Business Analyst

Position SummaryESOL Global is seeking an experienced, highly technical, and accomplished Technical Business Analyst specializing in Banking with 9+ years of professional financial technology experience and mandatory UAE banking domain expertise to join our team in Dubai. In this critical business analysis and systems integration role, you will spearhead bridging the gap between business stakeholders and technical engineering squads by defining precise requirements, mapping complex data flows, and designing robust digital banking solutions. You will work closely with cross-functional development teams, software architects, and quality assurance engineers to oversee API integrations, transaction processing engines, and core banking modernization initiatives. Ideal candidates bring a robust academic background in computer science or finance, deep practical mastery of payment processing systems, and immediate availability for deployment in Dubai. Detailed

Job Description
As a Technical Business Analyst (Banking) at ESOL Global in Dubai, you will take full ownership of eliciting, analyzing, and documenting complex technical requirements for tier-1 banking clients. Your day-to-day responsibilities encompass authoring Business Requirements Documents (BRDs), Functional Specification Documents (FRDs/FSDs), user stories, and end-to-end process flows. You will design comprehensive source-to-target data mappings, analyze REST APIs and SOAP services using JSON/XML payloads, and execute SQL database queries and API testing via Postman. Working in an Agile environment using Jira and Confluence, you will manage backlog grooming, support System Integration Testing (SIT) and User Acceptance Testing (UAT), conduct rigorous defect triage, and ensure seamless core banking integrations.

Key Responsibilities
Elicit, analyze, and document comprehensive technical requirements, BRDs, FRDs/FSDs, and Agile user stories. Spearhead digital banking and core banking integration projects with mandatory UAE banking domain context. Design and document complex REST APIs, SOAP services, and data exchange payloads using JSON and XML.
Create detailed source-to-target data mapping documents, reconciliation workflows, and data flow diagrams. Perform API testing, payload validation, and database querying using Postman and advanced SQL scripts. Manage Agile sprint backlogs, task tracking, and technical documentation using Jira and Confluence. Provide dedicated SIT and UAT support, coordinate user testing sessions, and lead structured defect triage. Collaborate closely with cross-functional software developers, quality assurance engineers, and bank stakeholders. Ensure strict adherence to financial regulatory compliance, cybersecurity baselines, and project delivery deadlines. Required Qualifications & SkillsBachelor's degree in Computer Science, Information Technology, Finance, Business Administration, or a related field. Minimum 9+ years of professional experience as a Technical Business Analyst in the banking and financial technology sector. Mandatory professional experience working within the UAE banking and financial services domain. Deep technical expertise in banking payments, transaction processing, and core banking system integrations. Strong practical knowledge of REST APIs, SOAP services, JSON/XML schemas, and API testing tools (Postman).
Proven experience authoring BRDs, FRDs, FSDs, user stories, and process flow diagrams. Hands-on proficiency with SQL querying, Jira, Confluence, and defect management workflows. Strong SIT/UAT support experience and rigorous analytical problem-solving capabilities. Professional availability for full-time deployment in Dubai, UAE. Nice-to-Have SkillsProfessional certifications such as Certified Business Analysis Professional (CBAP), PMI-PBA, or Certified Scrum Product Owner (CSPO).
Prior working experience with ISO 20022 messaging standards, SWIFT payments, and real-time gross settlement (RTGS) systems. Familiarity with modern microservices architecture, cloud data warehousing, and enterprise service buses (ESB).
Experience working with major core banking platforms (e.g., Temenos T24/Transact, Finacle, or Mambu).
Strong stakeholder management and client-facing consulting experience in the GCC region. Application InformationSalary/Rate: Competitive and commensurate with experienceDeadline: Open until filledNotice Period: Immediate to short notice preferredContract Duration: Permanent / Full-TimeRecruitment Pro TipWhen applying for senior technical business analyst roles in UAE banking, ensure your resume explicitly highlights your experience mapping REST/SOAP APIs, writing detailed FSDs, and managing SIT/UAT defect lifecycles.