CRM Administrator/ Data Analyst

13 hours ago

Dubai, United Arab Emirates Naffco Full time

A CRM Administrator/ Data Analyst manages and supports a company’s Customer Relationship Management (CRM) system — ensuring data accuracy, user access, and efficient workflows. The candidate should have a basic understanding of CRM platforms, good data handling skills and strong attention to detail. Core Responsibilities: - Manage and update customer data in the CRM - Support users with basic CRM issues - Create simple reports - Maintain data accuracy and documentation - Assist with basic workflow and system updates - Collaborate with cross-functional teams to understand data requirements and provide timely and accurate reports that meet business needs. - Conduct thorough data cleansing and validation processes to ensure data integrity and reliability before analysis Skills Required: - Basic CRM knowledge - MS office skills - Understanding of sales & marketing processes - Strong communication and problem-solving - High attention to detail - Patience and ability to support users - Good documentation & organization skills - Comfortable working with large datasets and multiple data sources; demonstrable experience of data cleaning, validation and reconciliation. - Effective written and verbal communication skills and experience working collaboratively across functional teams. #J-18808-Ljbffr

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