Social Media

Job Description
Social Media & Community Manager Robot24.com, Dubai, UAE (On-site)

Experience:
2 to 3 years

About the Role
Robot24.com is looking for a Social Media & Community Manager who is curious about robots, AI and the technology shaping the future. You know how to turn followers into a community and how to make people feel part of the conversation. You will manage Robot24.com's social media channels day to day, publish and schedule content, and look after our growing online community across Instagram, TikTok, YouTube, LinkedIn, X and Facebook. You will reply to comments and messages, start conversations, and help turn stories about breakthroughs, product launches and the people building the future into content people actually want to engage with and share. This is not a role for someone who waits to be told what to post. You spot the conversation yourself, and you are hungry to learn and grow fast. Your Responsibilities
- Manage and publish content across Instagram, TikTok, YouTube, LinkedIn, X and Facebook
- Plan and maintain the social media content calendar with the Editorial and Video teams
- Write sharp captions, hooks and copy for each platform
- Adapt the same story for different platforms, formats and audiences
- Reply to comments, messages and mentions quickly, in the Robot24.com tone of voice
- Start and lead conversations that build an active, loyal community
- Monitor tech news, social trends and sounds daily and pitch content ideas
- Spot top comments, questions and audience reactions and turn them into content ideas
- Flag negative comments, misinformation or sensitive issues early and handle them responsibly
- Track performance (reach, engagement, watch time, follower growth) and share weekly insights
- Use audience data to improve posting times, formats and content
- Support creator collaborations, giveaways, live sessions and community activations
- Keep a consistent Robot24.com tone of voice across all channels
- Work closely with the Editorial, Social Media, Video and Production teams. You Must Have
- 2 to 3 years of professional social media or community management experience.
- Examples of social channels or communities you have managed or helped grow.
- Excellent written English, with strong grammar, spelling and tone.
- A real interest in robotics, AI and technology.
- Strong understanding of each platform: formats, algorithms, trends and what works where.
- Experience with scheduling and analytics tools such as Meta Business Suite, YouTube Studio, TikTok Analytics, Sprout Social, Hootsuite or similar.
- Ability to write quickly and accurately in a friendly, engaging voice.
- Good judgement when handling negative comments or sensitive topics.
- Ability to manage multiple channels and deadlines at the same time.
- Openness to feedback and a strong desire to improve.
- Excellent attention to detail. Highly Desirable
- Degree in Marketing, Communications, Journalism, Media or a related field.
- Experience in a news, media, tech or brand environment.
- Experience running community activations, live sessions or giveaways.
- Experience working with creators or influencers.
- Basic video editing or design skills (CapCut, Canva, Premiere Pro or similar)
- Experience with social listening tools.
- Own social accounts with an engaged audience. What Matters Most Platform knowledge is the baseline. We want someone who looks at a post, a comment section or a trend and instantly knows:
- What is the audience really saying
- How should we respond, and how fast
- What will start a conversation
- What is the best hook for this platform
- What would someone actually want to share You should be equally at home writing a witty reply to a comment and planning a week of content across six platforms. Who Will Succeed You notice when a comment section is starting to turn before anyone else does. You know great community management is about listening, timing and personality, not just posting more. You follow the latest in tech and AI because you genuinely find it exciting. You take feedback well, learn fast and don't need anyone to tell you what to post next. To Apply, Please Submit
- Your CV
- Links to at least 2 social media accounts or communities you have managed
- Performance numbers for those accounts if you have them (growth, reach, engagement)
- At least 3 examples of posts or captions you personally wrote
- 3 content or community ideas you would pitch for Robot24.com
- A short note on your exact role in each example
- Applications without examples of your work will not be considered.